Hipages

Home & Garden
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883 reviews
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Customer Reviews about

Hipages

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Alison

5.00/5.00

"Looking for landscape gardener"

Very impressed as I had two responses on the same day I asked and then a third the next day All of the companies that were in contact with me have responded promptly

13/01/2025

jeffrey wilson

1.00/5.00

"Steer clear of Service today"

I called Service Today because powerpoints in the rear of our house were not working when we got back from holidays at the end of November. All the food in our freezer had spoiled as a result.
The first thing the electrician told me upon arrival was that the first stage (the investigation stage) that I needed to sign up for then and there was going to be $600 to cover “around” an hours work. I was offered a cheaper option for the investigation stage but that only allowed for much less time than the $600 option and he didn’t recommend that option:

-He then spent 20 minutes or so “working” (5 minutes of that time was spent talking to someone on his mobile about another job).

-The next 10 minutes or so was spent trying to convince me to sign up for the next “stage” which he said involved very complex work like “removing powerpoints” [surely removing powerpoints, for a qualified electrician, is not “complex” and is very much routine work ?].

-That next stage was going to be an extra $500 and I was told that there would likely be further stages before the problem was resolved.

-At that point I realised that this was clearly all high pressure selling tactics designed to extract the maximum (in fact quite exorbitant) amounts of money from me to possibly fix the problem. I then told the electrician that I was most unhappy - like most people I don’t like being ripped off. I asked him what his hourly rate was because I was used to paying hourly rates as then I could see what I was paying for. He said that they don’t work on hourly rates as “they are not good” (I assume he meant “not good for him”).

-I then said that I was not comfortable in proceeding any further and wanted to terminate the work. He again tried to get me to sign up to the next stage - I said to him there was no way I was going to sign up to the next stage if the $600 first stage only got me 20 minutes of electrical work. He then “generously” agreed to reduce the charge for the first stage to $375. I reluctantly paid him and told him to leave.

So I got 20 minutes of work and paid $375. That works out to be an hourly rate of over $1,000 ! There are surgeons who charge less.

If I had stuck with Service Today I would have had to pay at least $1,100 (most likely a lot more) to only identify the problem, not fix it.

I subsequently contacted a local electrician who came and found the problem and remedied it and also did other works including fixing downlights and installing a new LED ceiling light for a little over $600. This was a reasonable price for the work done. If I had stuck with Service Today and got them to do that scope of works I am sure it would have cost over $2,000.

This company preys on vulnerable people and uses high pressure selling tactics to try to get you to sign up to exorbitant charges. Steer clear of them and find a local tradesperson.

04/01/2025

Lisa Ashton

5.00/5.00

"Quick responses, excellent tradies!"

Got contact with 3 excellent tradesmen within 24 hours. Chose 1 and used the second one for another job we had. Both were terrific!!

05/12/2024

Gail McMillan

1.00/5.00

"I hired J&A Painting (Jake and Alex) to…"

I hired J&A Painting (Jake and Alex) to paint the outside top area of my house and paid in good faith. I have since contacted them by email twice with no reply. The job they did is so bad. Two windows do not open anymore. The fly screens are broken. There is paint splatter and overspray everywhere including my paving, outdoor furniture, BBQ cover and hose. They clogged up my stormwater outlet by washing their equipment into it. These guys are cowboys and I would NEVER recommend them to anyone
This review is for the innocent people out there that may think of hiring them
Gail
Rye

03/12/2024

Jennifer staines

5.00/5.00

"Amazing way to find top tradespeople "

Amazing platform for finding tradespeople you would not ordinarily be able to connect with - if like me, you are not that handy. I’ve logged 3 jobs with Hipages and all tradespeople have been not just lovely people, but done a great job. Super impressed 🌟

01/12/2024

Tracy Hortin

5.00/5.00

"First time using hipages"

Easy to fill out your requests for work to be done. Quick response, now just waiting on the quotes.

30/11/2024

Dave Gillings

1.00/5.00

"Run fast and run far"

Run fast and run far. Really shoddy customer services. Got called to put me on trial for 21 days, however after two weeks, Ben working from hipages called and tried to be pushy into changing from trial to paid subscription per lead. However, when asking if 21 days trial period was not over yet , he threatened to cancel the service as the lead credit was claimed enough which wasn't mentioned in the first place and he did. Also out of 10 leads claimed 9 leads were taken and 1 lead was required by the client to come to the place for inspection and quote. The worst thing that happened was the client stood me up after an hour to get to there with no apologies, only said they were not there. That's all there's to it.

29/11/2024

Consumer

5.00/5.00

"Great platform to…"

Find and source good reliable people to work and negotiate price great platform to service people

22/11/2024

Melanie Jane

1.00/5.00

"Ripped me off 250!"

Lonsdale truck hire rented out to me a truck that couldn't drive past 80 KMs due to needing a wheel alignment l guess. I didn't drive at 100 km as l hoped as to get back in time. I've been hiring trucks for 17 or so from them and never did l get a smile from anyone there.
and now l know why, they rip people off and reap what they sow. 250 dollars they took from me out of a 500 bond. They charged me 6 dollars a litre to top up the petrol that l couldn't fill up before returning because l was already late due to driving slow. I was reassured everything would be fine from Paul that l could keep the truck over night because of the steering wheel shaking but l took it back round 7 that night having to work in the morning. I should have taken truck back straight away but I had 1 day off work to move and being already on the road l kept going. This company would have known about the problem but they thought they would rip of a women and that they did. I am a hard worker so disappointed they couldn't see l was supporting their business all those years.

21/11/2024

GM

5.00/5.00

"Easy to use, quick responses"

It was a very quick and efficient process for getting quotes and finding a suitable tradie

17/11/2024
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