"Warning to Tradies looking to sign up"

Warning to Tradies looking to sign up

My husband, a carpenter, signed up for Hi Pages to find job opportunities. Initially, he was under the impression that he was entering a 6-month introductory term. However, after receiving a call from a Hi Pages representative suggesting an upgrade to the next tier, he was automatically moved to a 12-month contract without clear notification. This change occurred just one month into his 6-month introductory term. He should've still been able to see out his 6 month introductory term.

To avoid any misunderstandings, make sure to confirm whether you are committing to a 6-month or 12-month term, especially if Hi Pages contacts you about upgrading your subscription for more credits. Be aware that the upgrade might also include a 12-month contract commitment. This experience has highlighted a lack of transparency in their process.

Consider the potential long-term commitment before signing up, especially if you might find your own jobs or secure other employment, as cancelling the Hi Pages subscription mid-term can be costly.

They should look at adopting a rolling contract model which could greatly enhance user satisfaction and flexibility.

"Great customer service when required"

Great customer service when required

"Timeliness"

I placed the ad for services required and within the hour I had been contacted by 3 providers that could fulfil the job.

"After committing to an agreement for…shed errection also earthworks and rubbish removal "

After committing to an agreement for shed errection, I agreed and made an 80% deposit. Being 4k. After much delay and no shed up due to exaggerated ground works and other jobs booked by the contractor. Excuse After Excuse for delayed commencement of shed erection, there is and has been a communication breakdown. I kept requesting running costs only to receive invoices for double the original quote and exaggerated ground work costs and poor outcomes. Just so very disappointed . I would not recommend this contractor unfortunately.

"Dont waste your time."

2 responses to my request and only one actually gave a way to contact them. They never responed either. After looking at other reviews, I see now this is NO way to try and find a traidie.

"ZERO STAR"

ZERO STAR - SCAM APP (STAY AWAY FROM THIS APP) I ve got leaked. My datas and receiving Unknown or fraud call everyday. Poor customer service i would say zero service. No follow up , fake leads, wasting time and money.

"Greedy"

Poor customer service, don't take feedback to improve.
Just after money ..

"Important for tradespeople to know"

Tradespeople know this , Hi pages is definitely set up to favour certain groups .There system of being one of the first 3 to accept a job lead is a joke . I've been on my phone ,computer ,and a lead has come across the screen I've hit accept could not be any quicker and it says are you ready for this lead!!
I accept and it says ,Sorry this lead has been accepted ! would you like to join waitlist. I could not be humanly faster so what is the point. This happens on a certain type of work all the time now. it seems other work it hasn't been too bad . However if i can't be humanly any faster on the jobs I want then what is the point . Just know this if you use hi pages trade people certain work will go to certain groups and you cannot do anything about it .

"Had 4 responses"

Had 4 responses, one actually rang and said he’d be in touch today, nothing. 4 companies that jump at the opportunity of work by replying instantly, then don’t get back to give you a quote.
Not impressed

"So far so good.."

We have periodically used Hi Pages for various trades over a number of years. The trades we have chosen have provided the service on time and on price, We always rate higher the trades with more reviews from previous clients as it tends to lessen risk.