"After doing a lot of research online on…"

After doing a lot of research online on Chesterfield sofa, we came across The Chesterfield company. We had a browse through the online site and we was able to request some sample swatches. We decided to make a visit to the show room so we could really have a look as I was unsure about purchasing from online and broucher pictures. We drove from Birmingham to Manchester last Saturday and arrived their, the site is easy to find and has parking. We browsed through the many Sofa's within the show room, and we loved that there is a viewing area where you can see items being made. Both of the staff members there were very at tentative to my fussy needs, despite changing my mind a fair few times they both remained professional and were full of knowledge about the products. We decided to purchase the sofa of our choice, along with the extra care which was explained in full a number of times by the male assistant.
We didn't feel pushed or trapped into making this purchase and it was a decision that we made on our own, there was no hard selling techniques, no feeling of being forced into a sale and no one following you around the show room.
Both staff members were brilliant.
I would highly recommend The Chesterfield company if you are thinking at getting a Chesterfield sofa, pay them a visit and you will be glad you did.
I'm so looking forward to getting our new sofa soon.

"Faulty Product, Poor Customer Service.."

Bought a chesterfield sofa from this company under 6 months ago. Initially very happy, but the springs have now broken twice, with very light use (first time being only after a few weeks of use). I allowed the repair the first time, but now it has broken again.

The company want to continue to repair the sofa, I have asked for a replacement. They ignored my emails until I complained on social media.

For the price I paid I expected a quality product, which would last many years, but two repairs in 6 months ?? My old DFS sofa lasted 12 years.....

"Brilliant quality product"

Brilliant quality product, delivered on time and at reasonable price

"Excellent quality"

Sofa is lovely very well made, good quality leather and should last many years. Great value compared to well known high street shops.
The only issue we had was the length of time it took to receive the sofa. However once it finally arrived we were pleased with our choice.

"Amazing Quality sofas very happy with…"

Amazing Quality sofas very happy with our purchased

"Masterpiece and Unresistibly beautiful!"

The best chesterfield I have ever set my eyes on. Arrived few weeks earlier than I’d expected. Can’t find a single flaw.

"Just what I was looking for"

Just what I was looking for. I've been after a Chesterfield chair for years but couldn't justify the price, then this one came up in the factory clearance . It's supposed to be a second as they were not happy with the antiqueing on the leather but I can't find anything wrong. Delivery was ahead of the advertised lead time and I was given a day and a 4 hour delivery slot. The two men that delivered it were very careful. They unpacked it and removed the packaging. Could ask for better service.

"The sofas look so elegant in my house"

The sofas look so elegant in my house! Took a while but so well worth the wait! Will shop again

"I am happy with our “downtown “ leather…"

I am happy with our “downtown “ leather sofa though it took longer than originally suggested. I would have liked to be supplied with care advice at the time of delivery.

"Beautiful leather sofas"

Beautiful leather sofas and they were ready much quicker than I expected. They are much nicer than expected, excellent value. Would recommend