The Chesterfield Company

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751 reviews
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Customer Reviews about

The Chesterfield Company

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Helen Lewis-Lackhmanan

5.00/5.00

"Excellent"

I will recommend this company to family and friends.

14/03/2017

Vicky Clarence

5.00/5.00

"Very patient"

Had a great experience with this company, put my order in and was kept up to date with progress. Unfortunately our house move was having a few issues delaying us sorting delivery dates for a new sofas, the chesterfield company were so patient with us, told us not to make final payment till we had a date that was set for getting keys to new home, then delivery could be arranged to suit. Great customer care, so friendly and polite.

14/03/2017

Tony Dobson

5.00/5.00

"There is only one I trusted ,the chesterfield company"

When you look for furniture trust is the most important thing ,they let me know what steps they were at well organised ,I will have a thee setter chesterfield next weldone.

14/03/2017

K.Clover

5.00/5.00

"Good service, beautiful product"

Good service throughout from the prompt issue of samples, easy to use website for ordering, regular updates on the manufacture of the sofas and estimated delivery dates, etc.The guys who delivered were polite and very careful with the products when installing and removed all the packaging to allow you to check the products were in good condition before they left.
The sofas are beautiful, really good quality and very comfortable.

14/03/2017

Beth Hermon

5.00/5.00

"Chesterfield Sofa"

Reliable service, excellent quality of products and customer service

14/03/2017

Callum

5.00/5.00

"Excellent service"

We drove an 8 hour round trip in the hope that the chesterfields were as good as the website images - we were impressed by the service and the choices and particularly with the quality of the sofa when it arrived. The premium leather is very soft and feels well put together. Recommended

14/03/2017

Joe Dale

2.00/5.00

"Customer Service is a shambles."

I do like the look of my new Sofa and matching Chair which arrived on time. Sadly there have been a few major errors. Beware of their misleading online sizing chart - apparently "internal seating width" doesn't actually mean the area you "sit" on, so now I have a sofa 15cm too small with a Customer Service who can't be bothered to reply or call to discuss the issue.

Also, their invoicing system is flawed and they tried to overcharge me nearly £100 which took numerous emails to resolve. Overall, good looking sofa, inaccurate sizing charts and their customer service / organisation is a shambles. You've been warned!

11/03/2017

Lorraine Wade

5.00/5.00

"The Chesterfield company sofas"

I bought 2 leather sofas from the Chesterfield company and were extremely pleased with their customer service and delivery of them. They were of a high standard and look amazing in my lounge, I would most certainly recommend The Chesterfield company to family and friends.

Lorraine Wade

28/02/2017

Miss Hartley

5.00/5.00

"Excellent"

We love our new Chesterfield Manchester Wing chair - it's so comfortable and looks perfect in our snug. Will definitely be purchasing a couple more for our lounge in the future. The company is very helpful and the delivery men were fantastic. Thank you.

26/01/2017

Liza Honey

5.00/5.00

"Beautiful quality and a good price"

Very helpful staff when choosing colour. Arrived on time. Very, very happy with them.

23/01/2017
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