"Chesterfield. Comfort and Good Looks."

I found the service of the Chesterfield company fantastic. It was one of the best sites I have used and, as I am disabled and use the computer to shop most times I am quite an authority on this. The Chesterfield company were always on hand for any queries I had. My e.mails were always answered promptly and with courtesy as well as kindness. In the end it was like talking to a friend. The two sofa's I ordered are very comfortable and look great. Luxury and comfort what more could I want. Highly recommend a five star service.

"class at a price u canafford"

the furniture is a work of art at half the price of barker and stonehouse

"Take Care damaged goods"

I received my leather monks chair and checked over as suggested.it seemed ok.

A few weeks later when I was giving it a leather wax I found three splits where
the studs are knocked In on top of the chair.
When contacting Chesterfield they said it must have been me who done it,
and they were not interested.

"A first rate product from a first class company!"

I purchased on the Internet a wingback chair which was delivered within 6 weeks.
I was impressed by the product,the service and the carrier who delivered the chair.
Everything was as promised on the order form and also punctual. I shall be ordering again soon and recommend this company without any reservations.

"Incredibly Helpful Staff With An Unparalleled Quality Of Furniture"

I recently had the opportunity to purchase replacement furniture due a a flood that we had suffered, I instinctively chose to get a new sofa & Captains chair from The Chesterfield Company, From the initial contact right through to delivery the staff were very knowledgeable & helpful, All calls were answered professionally & all questions answered quickly, The quality of the furniture is second to none & for the price it beats the "mainstream" furniture suppliers such as DFS hands down, None of the other mainstream furniture suppliers could or would be able to deliver such high quality furniture for the same price as we paid, neither would their customer service skills be close to the level of what we received at The Chesterfield Company, From the start to the very end I was kept in the loop & I have no problems with highly recommending The Chesterfield Company to any of my friends or relatives - In fact I have already done so, I will be ordering some more furniture from The Chesterfield Company in the future & can not praise them enough, From the initial sales person right through to the delivery driver, the service and courteousness was second to none.

"Beautiful sofa"

The staff were helpful whenever I contacted them to find out about delivery times. They do take a while to build the sofa and dispatch it, however it is well worth the wait as we now have a lovely quality sofa. I would definitely recommend them to my friends as it is such good value.

"Customer updates Poor"

We found that we were having to do all of the chasing regarding delivery and when they said that delivery people would contact us they didn't and again we had to chase Chesterfiield. Found this very frustrating. Chair quality is good.

"Lovely helpful staff, great sofa !"

The leather I chose; vintage analine, is the nicest leather I have seen , the sofa is gorgeous. There was a small fault on the piping, the staff could not have been more helpful, they had it picked up, mended , and returned it very quickly, and all in the week before christmas.
The staff are very friendly and a pleasure to deal with , I ordered on the phone, the brochure is fantastic, and the sofa delivered on time by a very good delivery team. All in all, a very friendly company.

"Love my new sofa ans delivery was quick and easy. Fab!"

From requesting leather samples to taking delivery of the sofa the process was stress free and easy. I absolutely love my new sofa thank you, thank you!

"highly recommended"

staff are friendly and helpful and not pushy at all! I travelled a fair distance and was seen without an appointment. I had described what I wanted and the salesman disappeared and came back with exactly the leather I was looking for which wasn't one of the samples I was sent. he explained fully the options.
questions and queries to the manager were answered promptly and she was also very helpful.
finally the delivery company used were also excellent, delivered in time, sofas were well and truly packaged for transit, staff were friendly and took away all the packaging!
delighted to have stumbled across this company! thanks again