"The staff mainly"

The staff mainly, always helpful and polite

"Seem unable to pick order correctly"

I like speed of delivery, but they seem unable to pick the order proprely. I stopped ordering bread as ever time I ask for 400g loaf the send an 800g - every single time! Today I ordered strawberries and got grapes instead. Not sure I will use the service again. Such a shame as it has potential.

"I try never to shop at a Co-op "

I try never to shop at a Co-op (how is it called that - I have a membership card that makes it'll or no difference !) I live in NW London & the Co op is more expensive than any other supermarket in the area & many staff (not all) seem to be disinterested in helping customers - surely you can do better Co op!

"My membership card has not shown a…"

My membership card has not shown a points balance for the best part of a year. I contacted coop to rectify this but didn't receive a response. Recently I applied for a new card which upon printing a receipt is showing a balance of 0.00 which does not make sense as I have not been able to use any points for the majority of this last year. Where have my points gone and why did co op not respond when I first raised a query?

"The shop next to my house ( Reading…"

The shop next to my house ( Reading -London Road store) has a guy with a blonde dirty kinda hair at the desk with such a dirty attitude and he feels even disgusted to be there. Why are you keeping this sort of people in this jobs when applying for one of your jobs criteria is to have customer skills?
He is the worst I ever come across, never seen anything like it . Rude, inappropriate and very disgusted to be there . Not saying hello, not having any skills whatsoever, his attitude is sooo poorly. I will never return

"Shopping at Co-op"

Shopping at Co-op is like daylight robbery !!!! ...

"The Co op in Tranmere is always nice…"

The Co op in Tranmere is always nice and clean.The staff are very nice and one of the cleaners , Anne is very helpful.It is a pleasure to shop there 5 *

"Co-op bank won't let me complete online…"

Co-op bank won't let me complete online purchases, in the past i had nothing but issues,I decided to ring and I was in the queue 70 mins and the C**ts cut me off, all those people thinking of joing this bank don't,

"Fist and Last Order"

One: Fist and last online order:
Co-op Whole Milk 4 Pints/2.272L x *6*
Co-op Semi-Skimmed Milk 4 Pints/2.272L x *4*
Two: What did I get ? The reverse of the order ! ? ?
Co-op Whole Milk 4 Pints/2.272L x *4*
Co-op Semi-Skimmed Milk 4 Pints/2.272L x *6*
Three: Maximum order per item **6**. Note: the reason 4 semi-skimmed milk were added to the the 6 whole milk is because the 'maximum' order is **6**. No more than **6** quantity per item order ! ! !
Four: Substitutes compulsory - no opt out option !
Five: No visible account & membership cancellation option.

" Terrible customer service "

Customer service is deteriorating in the Chichester co-op. Self checkout does not work fully, the person responsible for the whole store at the checkout is trying to do 3-4 jobs around the store instead of serving customers. No one cares how many people are waiting.
Impolite and very slow, it seems like they don't care. Horrible.