"Hello"

Hello, i opened an account i think on 29.01.2021, i upload my documents, i already sent to the e mail adress my documents, and after that i started betting with a deposit of 1000 pounds , in first day i won 66 pounds , i made a withdrawal for that money , and i waited till today , and in this time my balance is around 1377 pounds, and today i tried to get in touch with one of your operator via live chat , i tell him my problem , why money doesn't come to my paypal account , he saw the mesage , but didn't respone and this is not all , after that they blocked my account and i still have my balance 1377 pounds in my account , can you help me , please ! I need just my money what i deposited, i need my 1000 pounds , i don t care about winning , but i need my money, please ! My username is : florininho97
Thank you!
Later edit : they sent all my money what i deposited and what i won inyo my account but the blocken my mansion bet account , i don t know why! Thank you!

"Overall good experience so far over…"

Overall good experience so far over last 6 months. Helpdesk are friendly and easily contactable. Dan is especially attentive and considerate. Would recommend.

"Do not waste your time with this…"

Do not waste your time with this website. Worst in UK, worst in the World for sure!!!!!
Worst experience ever!!! I joined the site, I have deposited 10 GBP and won around 40GBP and they restricted my account. I have sent more than 15 e-mail. They sent me an e-mail 20 day ago and told me that my account has been closed due to a failed security check. I have asked several times to send me more details, but nobody gave me additional information till now. We are speaking for 20 days period.....
Highly recommend anyone not to waste their time registering with this website! Let's see how long it takes to refund my deposit..... Guess never....
I AM STILL WAITING ADEQUATE RESPONSE! I AM STILL SENDING E-MAILS..... I AM STILL UNABLE TO LOG IN MY ACCOUNT. I AM STILL UNABLE TO USE MY MONEY.......
I wrote a several e-mails to MB Customer Support to CLOSE MY ACCOUNT PERMANENTLY.... NO ANSWER YET...
YOU ARE, AND YOU WILL BE THE WORST BOOKMAKER WORLDWIDE!!!

"Spoke to Dan"

Spoke to Dan, lovely guy, helped me with a question I had quickly and professionally top guy!

"Do not waste your time"

Worst experience ever... Highly recommend anyone not to waste their time registering with this website! Taken over two weeks to verify the account so let's see how long it takes to refund my deposit...

"Taking Ages to Verify my account"

Taking Ages to Verify my account. I Put My Documents in Friday and Im still waiting for Email Confirmation.

"Very helpful customer service over chat"

Very helpful customer service over chat

"Terrible bookie"

Terrible bookie, terrible odds terrible website, dont bother opting into their weekly £10 free bet club as you will be banned from offers after the first week, complete joke of a company AVOID

"Avoid at all costs!"

THE worst experience ever had with any bookmaker - and I am registered with MANY others.

This company uses terribly underhand tactics to hold on to your money for as long as possible, if not indefinitely.

I have been waiting for over 2 weeks for a simple withdrawal, every possible obstacle has been thrown in my way to render my account inactive. Despite jumping through every hoop presented, I am still waiting.. amidst website, technical difficulties, and terrible customer service.

Spend your money elsewhere, any sign up offer they attempt to draw you in with, I can assure you, is not worth it.

"Won a bet of 64pound then when tried to…"

Won a bet of 64pound then when tried to withdrawal they denied access to my account.tried phoning customer service.phone rings,automated voice comes on saying hold line then after a short time the line goes dead each time.avoid at all costs.dont be fooled when you see their advertisements on televised events