"Best service"

Best service!
I am really happy about how you have managed to get my results on time.

"Good service..."

Thank you for understanding my urgency and sending my results on time

"great service"

happy with the service! i will spread a word within my circle.

"Punctual!"

Thank you for sending us the results on time. I really appreciate how quick i got to hear from the customer service.

"Good lab and good staff in special…"

Good lab and good staff in special Deepthi she help me with test result she is very patiens and very good person!!

"I called to find out results"

I called to find out results
Chethan answered my call promptly and was able to locate my results. He was knowledgable as it relates to protocols and was able to answer all my questions.
The service at Rainbow Labs met my expectation.

"Very poor service"

Very poor service, my day 2 test was sent first thing on Monday morning, today I finally received my results (friday), I explained to track and trace about the poor service and want happens if my results for Day 8 take 3-4 days to be received,his reply was you will still have to quarantine until results arrive. Absolutely disgusting

"Mr Chethan( Sales and customer Support)…"

Mr Chethan( Sales and customer Support) was very helpful and patient when I rang to ask my day 5 test result. So pleased about his excellent services. It makes my day!

"I had a very good experience with…"

I had a very good experience with Rainbow labs. I needed my day5 test result asap on a Saturday, rainbow lab's team has been extremely helpful to sort that out for me. Very good customer service, would highly recommend them

"test to release"

We bought a test to release. We shipped the samples on Tuesday. They arrived at the lab on Wednesday. However, we didn't get any confirmation from the lab. I got my result after 24 hours, i.e. on Thursday. However, my husband and daughter got the results after 48 hours, i.e. on Friday morning. Calling the customer service is almost a miracle. When we got through, the lady assured us that our samples are in the laboratory but she doesn't know when the result will be. A very stressful experience. Husband missed another day at work. And on the website they say that the results will be up to 36 hours from receiving the sample. They didn't keep their promise.I do not recommend it if someone cares about time. I used also Alphabiolabs for day 2 and 8 tests and results were in 3 hours but they dont sell test to release.