"Chain lube"

Great bike. Lube
Fast delivery
Good price

"Card arrived next day"

Card arrived next day. Excellent service.

"It was simple to order the item on line…"

It was simple to order the item on line and it arrived super quick.

"Prompt and excellent service"

Prompt and excellent service. Fitted a few extras. Highly recommended. Best and most knowledgeable in Glasgow 👌👍

"Great Guys, provided extra assistance"

We rented a road bike and an E-bike for the Dales ride. Guys lived up to all premises, delivered and picked up our bikes, gave us some good cycling tips. Both bikes shifted well, no flats, all in order. We came from Canada and did not have a vehicle so were dependant on Dales for our trip, well done ! Thanks Dv

"Saying sorry makes it ok 🤣"

Don’t usually leave reviews but I was particularly disappointed in the service I received from Dales Cycles.
Booked my Giant TCR in for a service last month.
Collected the bike after the service, was told speed degreaser and white lightening clean ride lube was used.
The chain was in a terrible state, covered in an oily black paste. Never been degreased and looked like it had been rubbed over with an old oily rag. The gears also weren’t indexed properly and the frame was covered in greasy hand prints.
Back it went and I was told it would be sorted for the next day.
Back into Glasgow the next day to collect and straight away I noticed the chain was as before, not been touched or maybe just rubbed over with a dirtier rag? Gears still not indexed properly and front tyre only had 40psi in it.
Think it’s quite bizarre how anyone can think it’s acceptable to put fresh grease on a chain without firstly cleaning it? Was the chain even inspected for damage/cracks?
So to sum up what I’ve really done is drive into Glasgow 3 times, pay the £54.99 service fee, to then take my bike home and service it myself? But the guy on the desk did say sorry so that’s ok then. 🤣

"Road bike shoe T bolt broken"

Road bike shoe T bolt broken. Brought to Dales. They removed the bolt from inside the shoe, and replaced with a new one….. all at very short notice. Quality service from Jonathan and colleagues…..as always!! Thankyou!!

"Good service!"

Items arrived in good time, good communication via email from order acceptance and dispatch.

"Good price and arrived as expected."

Good price and arrived as expected.

"Good workshop staff"

Great service from James in the workshop.