"I have also fallen victim to this…"

I have also fallen victim to this fraudulent company. Back in January, 2024, I PREPAID a reservation for 3 nights at a Miami airport hotel via Rehlat's site for early April, 2024. But when I arrived there, I was told by the hotel that Rehlat had (inexplicably) "cancelled the reservation" earlier that same day (03 April 2024). I therefore called Rehlat from the hotel's lobby (via Skype, overseas), and was told by Rehlat that they had "made a technical mistake" (just like with all the others commenting here) and that they would "refund me within 10-12 days". They of course never did, and they've also failed to refund me now over the next 2 months in spite of numerous follow-on email promises from them stating that they would.

So the following is clearly Rehlat's fraudulent MO:
(1) First, some appropriately frugal consumer spots a decent online hotel deal on their site and PREPAYS Rehlat, with Rehlat collecting the customer's $ via credit card;

(2) Rehlat "confirms the reservation" (they did that for me twice, including on the day I was to arrive at the hotel) but then sneakily cancels the reservation early on the day of the customer's imminent arrival at his/her already-paid-for hotel, blaming the "cancellation" on a "technical mistake" on their part, and promising a refund.

(3) Rehlat doesn't actually refund the defrauded customer and instead strings them along with promises for as long as possible, hoping that the defrauded customer will just forget about the fraud (or won't take the time to deal with it) and go away.

In the end, after much additional email correspondence, I gave Rehlat a deadline: Refund the $ that they fraudulently charged to my credit card by 31 May 2024, or I will initiate credit card fraud proceedings against them on 03 June 2024. As today is 03 June 2024 and Rehlat has still not provided my refund to me, I have just now initiated proceedings against them, first via JP Morgan Chase's credit card fraud department (the banking entity responsible for my credit card), which will eventually hopefully lead not only to my refund, but also to Rehlat being entirely shut down in their future ability to charge major banking credit cards.

"Good outcome in the end"

I stupidly jumped at the chance of a cheaper deal of a hotel in Kusadasi for myself and my family. 7 of us in total. I paid a deposit of €118 but received no confirmation email or receipt of payment. They emailed me within minutes asking for me to pay the remaining €2567. I asked them for confirmation of my booking or a receipt for what I already paid to which they replied, "when you pay in full you will receive your voucher" thank god I googled the company and came across all your guys reviews. I immediately booked with another agency. I was willing to take the loss of the €118 I had already paid them after I rang my bank and they stated the money had already left my account. I decided to at least attempt to get my money back so I emailed Rehalt and explained I was not comfortable paying that amount of money to an unreliable company. I told them I had read very disturbing reviews of customers being stranded in foreign countries after their bookings had been cancelled, not receiving refunds etc. They tried to excuse themselves using the 'technical error' excuse so I replied very clearly that I would not be using them for my holiday and I expect a full refund. To my surprise they replied that they had issued a full refund and I should expect it back in my account in 24/46 hours. It finally appeared back in my account yesterday. Good outcome for me. My advice if you are owed money from them email again and tell them you are seeking legal advice. Do not let them get away with taking your hard earned money. Thank you all for your reviews. If I had not read them I could be in a very different situation

"DO NOT USE THIS COMPANY WAITING FOR…"

DO NOT USE THIS COMPANY WAITING FOR REFUND SINCE OCTOBER 2023

"I'm so glad I didnt actually use them…"

I'm so glad I didnt actually use them as at the very end of my booking they sneakily tried to add an 200USD to my order for no reason. (ALl fees and taxes were already added in before)

"AVOID AVOID SCAMMERS "

Unfortunately a book a ticket from this website and they done a mistake to my name.
First name: aaaaaaa
Last name: bbbbbbb
Pronouns Mr/Miss
On the ticket its showing like this ->
aaaaaMR bbbbbb
Send an email of course for charging the name or fix it and they asking for 80€. After replying on the email for telling them is not my mistake asked me for €57. Unfortunately i will my flight. So if you want to loose yours DO NOT BOOKED WITH THEM ANY FLIGHTS OR ANYTHING ELSE. YOU ARE LOOSING YOUR MONEY. oh yeah.. the refund is fake of course.

"DO NOT BOOK WITH THEM"

Had two bookings with Rehlat. Both were cancelled by them when I arrived to the hotel without my knowledge!! Since then I've been in contact with them 10+ times and they keep promising the refunds, but nothing. It's now been 8 months.

"Gang of scammer "

Gang of scammer
My flight was canceled since november 2023.
I demanded a refund for more than 7 months and everytime I call I always receive the same excuse from the customer services with a lot of promesses but nothing yet.
I even found out that my refunds status is already done on your system but nothing came to me.
So I'm gonna ask for justice and you will see what I can do.

"Fraud in refund "

They are not paying refund flight since long time. When we called them they promised 48 hours. More than 3 months these thing happening.
Fraud website

"Don't use this site"

I made a booking and it took me showing up to the hotel to find out that Rehlat cancelled my booking because of a "technical fault". They didn't inform me and refused to own up to their mistake. I had to pay 3x the price I initially for the room.

"They are Fake co."

They are Fake co.
After take the amount of reservation they cancel it and no refund.
I advise all no deal with this fake company or you will loose your money.