"I had a problem with my reservation"

I had a problem with my reservation at Los Angeles, Best Western, the hotel informed me that it was canceled at the time of my arrival for not presenting payment by the agency, when I made my payment on time with you, my family and I. We had a bad time and I had to pay again at the Hotel, I have tried to contact the telephone numbers that were provided to me and I have not been successful, I request my refund of the reservation dated September 4 to 09

The Best Western Hotel sent an email with the same request on September 7.

Regards

"Scammers"

Scammers. Same story as everyone else. Got offered a refund in 20 days. It’s now been 3 months. No refund as of yet.

"This company is a scam"

This company is a scam they told me to send more information but the site automatically submitted before I was done typing

"Scam operation"

Paid for hotel months ago, arrived yesterday to find Rehlat had cancelled booking telling hotel we had refused to pay. They seperately emailed us to say due to a technical error booking had been cancelled on day of check in when we had arrived at hotel. Seems like a scam and customer service refused to explain or help and hung up on me

"SCAM WARNING"

SCAM WARNING: Booked a hotel in Massachusetts several weeks in advance for our 7th wedding anniversary. Confirmed with the hotel over the phone that the rooms were booked.
When we arrived at the hotel, the hotel desk stated that Rehlat had cancelled the rooms two days prior.
Clearly a method for keeping the money.
We got on the phone with a rep from Rehlat while in the hotel parking lot and the rep talked in circles (scammer's script) about how the refund would be processed in 3-9 days. I will update this review if our issue is resolved in an honest fashion.

"LADRI CHE OPERANO SUL WEB!"

Ho fatto due recensioni negarivissime per questi truffatori che operano sistematicamente sul web estircendo denaro ai clienti.
Prenoti un Hotel dove è scritto "Cancellazione gratuita fino al......", cancelli nei termini e loro non rimborsano. Tu fai una richiesta e loro ti dicono che in 7 giorni avrai il tuo rimborso. Io ho fatto 8 (DICO OTTO) RICHIESTI DI RIMBORSO ED HO RICEVUTO SEMPRE LA STESSA RISPOSTA:
Dear Customer,

Greetings from Rehlat!!

We wish to inform you that we are reviewing your concern with respective team and assure you that We would positively get back to you with an update addressing your concern within on top priority.

For quick assistance please feel free to send an email to XXXXXXXXXXX
LE HO PROVATE TUTTE MA IL MIO RIMBORSO........ NIENTE.
Ho fatto due recensioni negative su trustpilot e per le due richieste mi hanno chiesto di allegare un numero di riferimento. FATTO ANCHE QUESTO ma NON RIMBORSANO SONO DEI LADRI E LO SOSTERREI ANCHE IN TRIBUNALE.

"Refund not done"

two way ticket from ARAR to Riyadh, however i already paid a fee for flexible ticket, but when cancelled the return ticket they approved a refund of 150 SAR out of 650 SAR ??
this is not the end of it , because even i accepted it but no refund is done since May 2023 (5 months) until now
Just playing and giving fake excuses.
Case 1129587 still open

"A scam operation"

I canceled my hotel reservation, emailed the company for a refund and they answered that the refund was issued... this was 9 months ago and they did not refund a single cent. this is a scam operation

"NOT AUTHORIZE RATES !!!"

We are Thailand hotelier and WILL NOT AUTHORIZE any guest + reservations coming with Rehlat voucher.
We will CANCEL Rehlat reservation and CHARGE FULLY the guest instead.

Rehlat should not display un-authorize rates and show publicly. WE NEVER AUTHORIZE your company to become OUR AGENT, and UNDERCUTTING OTHER OFFICIAL OTAS!!!!

"Jakim cudem agencja z tak słaba opinia…"

Jakim cudem agencja z tak słaba opinia tyle czasu się utrzymuje na rynku ??? Zarezerwowalem dzisiaj hotel zostały pobrane środki z mojego konta i cały czas czekam na potwierdzenie … jeżeli zostanę oszukany to im nie odpuszczę i proponuje wszystkim którzy się czuja oszukani to samo zrobic