Rehlat
Ibrahim Ateeq
"DON'T BOOK FROM REHLAT EVER !!!!!"
Got a booking confirmation on 28th August and payment was done. Later on 31st August REHLAT replied that the fare hiked by 630 SR and to confirm your ticket proceed to pay or they will cancel the ticket. At last the cancelled and refunded, But it's not fair take the money and give you the confirmation and later you have to pay the price hikes.
Please get the tickets from airlines directly rather than Rehlat as their way is unethical and no logical response from customer support
Alvar
"Siguen sin reembolsarme mi dinero 10…"
Siguen sin reembolsarme mi dinero 10 meses después. Ni siquiera me han confirmado la cantidad a reembolsar.
Hace unos días escribí en esta misma web. Me respondió un encargado del rehlat, diciendo que ya se pondrían con mi caso. Mentira, nadie me ha dicho nada. Es como si lo hubiese escrito para quedar bien.
Vergüenza.
Estafa.
Alfredo Bertello
"Ladri e truffatori ."
Ladri e truffatori .
Dopo aver fatto la prenotazione RCO2454247 sul loro sito non ho mai ricevuto alcuna mail di conferma. Ho contattato l’hotel il quale mi comunica che non esiste alcuna prenotazione a nome mio . Da 1 mese a questa parte che ogni giorno mando mail per richiedere il mio rimborso ed ogni giorno rispondono dicendo :” la sua pratica sarà processata nel minor tempo possibile e ci scusiamo ecc “
Tutte balle. Ho appena fatto denuncia tramite la mia banca per sospendere il pagamento . Vi meritate la black list ed il fallimento della vostra azienda .
Adnan
"SCAMMERS"
Disgraceful. Using a platform with an Arabic name & words such as KARAM [meaning generousity] while holding on to your money & not giving a direct refund when it's due!
Customer service is useless and keeps on stalling [because they are actually a SCAM CENTER]
DO NOT BUY through them.
Sanjay Shekar
"No email received or correspondence…"
No email received or correspondence unless you send an email.
They had promised refunds were being processed over 4 weeks ago.
Your best bet is to instead call or your local banks and fill in a dispute form to say that a refund was not processed or received.
Please save yourself the hassle and book direct or with a well known company.
camilo
"more than 4 months expecting refund no respond"
more than 4 months expecting refund, this company is a scam dont use them, the wallet that they have dosent excited, worse experience ever, dont waste your time
Kase Cheah
"Don’t Expect a Refund - Stressful Experience"
Booked a hotel in Malaysia through Rehlat thinking they had an Australian branch.
Then decided to cancel as I had to make some changes and additionally on top I read the reviews and decided to cancel (the negative reviews were right)
I was scared that we would arrive to Malaysia with no hotel booked (as mentioned in the reviews) so decided it was better to book direct or with a well known company.
After sending 4-5 emails over a period of over two months to get a refund and receiving numerous edited auto replies with promises of escalating…
“
Dear Customer,
Thank you for reaching out to us!!!
Please accept our sincere apologies for the inconvenience caused. This is to inform you that we have forwarded this to our finance department on high priority and the latest information will be updated within 3-4 business days.
Should there be anything else, kindly let us know. We are here to help.
“
No email received or correspondence unless you send an email.
They had promised refunds were being processed over 4 weeks ago.
Your best bet is to instead call or your local banks and fill in a dispute form to say that a refund was not processed or received.
Please save yourself the hassle and book direct or with a well known company.
Lesson learned.
Rein Blaauw
"Geboekt met annulering"
Geboekt met annulering, maar krijg boeking zonder annulering voor de prijs van de boeking met annulering.
Ze willen die niet veranderen.
Dus oplichting en oplichters
Nooit meer boeken daar
Jessica Alba
"SCAM! Will buy your ticket then CANCEL it!"
I made the mistake of buying airline tickets through Rehlat instead of buying directly with the airline (Spirit Airlines) and it ended up costing me way more than the "discount" Rehlat offers. Rehlat canceled my ticket without my knowledge or consent and refused to give me a refund because I had "agreed to these terms and conditions". In what world is it okay for a third-party company like Rehlat to cancel your ticket, get money back from the airline, and then pocket that money that belongs to you?! The flight was not cancelled or delayed; Rehlat decided to cancel my ticket without good reason or communicating with me. They also did not make an effort to book me a new ticket. I had to buy a completely new ticket out of pocket because they never got back to me. And still refuse to answer to me. DO NOT do business with them; save your money and book directly with the airline. Rehlat is a SCAM
Prashanthrn Prashanth
"I was Booked the ticket on 5th May 2023…"
I was Booked the ticket on 5th May 2023 and get cancelled and promised that they will refund within 10-12 days, but until now the refund was not done, and I was calling to customer service and no one is properly answering and always telling lies.
below the email received on 5th May 2023.
Greetings from Rehlat Customer Support Team!
Please accept our apologies as your flight has sold out of seats. We are unable to confirm your booking for that reason.
We would like to draw your attention to the following available flight with a fare difference of 530 SAR :
kindly reply to the e-mail if approved, so that a payment link will be sent
We are waiting for your response to take the necessary measures accordingly, whether it is your choice of an alternative date and time or a full refund.
Please respond as soon as possible, as seats are subject to depletion or price increases as long as they are not confirmed.
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