"No refund. AVOID."

Booking ID: RAE2260610

AVOID AT ALL COSTS.

NO REFUND. LIES. What an absolute disgrace.

I made a hotel booking 2 months ago, for 5 nights. Paid a lot of money. Next day, booking got cancelled with no explanation.
After calling them multiple times, they finally sent me an email confirming that they would refund the full amount “within 10-12 business days”.
It’s been 2 months. NO REFUND.
I have sent over 30 emails in total, every time I receive a copy&paste answer, often with the exact same wording. Literally zero customer support.
They keep telling me they will get back to me ASAP, they have forwarded my request on high priority, I will hear back within 2-3 business days, etc. NOTHING.
I have even called them multiple times, each time the same thing. “You have to wait”.
I have asked to speak to a manager, and they tell me that they have “raised the request” and that I would get contacted by a manager “as soon as possible”. I did this several times, never got a call.

They have taken my money, cancelled the booking for no reason, and refuse to give the money back to me.

I am raising a complaint with my bank and with consumer rights authorities. They are headquartered in Kuwait, so if necessary, I will go all the way there to file an official complaint and take this further. I am not letting this go. Never.

AVOID AT ALL COSTS.

"Where's the refund"

Where's the refund? I booked a ticket on August 10 and waiting for confirmation until they decided to cancel it. I paid yet they didnt refund the money. As per the mail, it will take 24 days but on the website I will be automatically refunded within 48hrs. Contacting though mail and trying to call them won't help. Customer care never care!

"Greetings"

Greetings, I booked a trip back May 23,2023. I didn't use the ticket. The airline credit me back I thought. Nope they gave the credit back to rehlat. It's now been since June I've asked for a refund. I just hung up with a representative who confirmed the refund email from rehlat was sent July 13 minus a $20 fee. I've not received any refund as of August 30th over a month later and the want me to wait another 24 hours for an email to state what's happening. SMFH. Have a great day. 1st and last time rehlat. Peace.

"THEY POST LOW PRICES OF HOTELS AND IF U…"

THEY POST LOW PRICES OF HOTELS AND IF U PAY UR MONEY IS GONE.
NEVER PAY THRU THIS SITE, THEY ARE FRAUD.

"Betrug! Finger weg davon"

Finger weg davon! Betrug!
Ich habe ein Hotel in Abu Dhabi gebucht und bezahlt. Als ich vorm Hotel stand, sagt das Hotel mir, dass die Buchung nicht besteht!!!
Nach dem Kontakt mit Rehlat wurde ich nur getröstet, das sie das Problem bearbeiten werden…Rückzahlung kam nie….

"Arnaqueurs"

J'ai acheté 2 billets d'avions sur leur site. Ils ont envoyé tout d'abord une confirmation de reservation E-ticket (avec un numéro PNR), puis un autre email avec un rabais d'un certain montant. Quelques jours plus tard, j'ai trouvé qu'un montant plus élevé a été prélevé de mon compte. Le rabais était donc un extra-fee. En faisant une recherche sur les sites d'évaluation, je me suis persuadé que plusieurs personnes ont été victimes d'arnaques par cette companie. J'ai appelé la companie aerienne et ils m'ont dit que la companie a réservé puis annulé le ticket alors que je n'ai pas recu de préavis d'annulation. J'ai appelé Rehlat et ils m'ont confirmé l'annulation due à un probleme technique de payement et ils m'ont promis de me rembourser la totalité de l'argent. J'ai appelé plusieurs fois et il y a que des promesses de remboursements mais toujours rien.
Svp signaler ces arnaqueurs via econsumer.gov.

"Reserve un hotel con cancelación…"

Reserve un hotel con cancelación gratuita, que sepáis QUE ES MENTIRA
En resumen intentan cobrarnos por la cancelación en fecha una cantidad importante. Llevamos mil correos todos en ingles en fin me siento
ESTAFADA por una publicidad engañosa.

"Refund Scam"

Requested refund. Told to wait maximum of 27 working days before it can be processed. It has been over 34 working days with no refund or email response.
OBVIOUS SCAM - the long waiting time is in the hopes that you forget about your refund so they can steal it from you.
Rehlat: Refund now. Booking ID: 2793

"Best service by this company."

Best service by Anuj he really helped with Quick solution really appreciate it.

"Ancien colaborateur de la compagnie…"

Ancien colaborateur de la compagnie rehlat situé au koweit et ayant uniquement des collaborateur issu d'afrique on a pour mission de ne jamais remboursé donc a tous client n'attendaus plus votre remboursement et ne faites pas d'autre achat c'est dans l'anonymat le plus total que je lausse se massage.
C'est une entreprise semi fictive les hotels ne travaillent pas avec nous