"Superb service right from the start."

Superb service right from the start.

I'd mistakenly ordered the wrong Piston & Seal Kit for my Calipers.

Kit for mine wasn't listed, so I contacted them to ask if a Kit for another Caliper type would fit.
They told me no, but if I could confirm the type I needed, they would make up a Kit and create a listing for it, which they did straight away.

I've mentioned it to others on various Groups and Forums, and many people have said how impressed they are with their service.

"Not as advertised"

Took a lot longer than stated to arrive and when it did it was not the same as part was advertised.

"They corrected my error quickly"

I had made an error in my order, once incorrect items had been returned they sorted issue quickly and sent out correct parts without fuss.

"Great quality product"

Great quality product, use it on my car and motorcycle, gets rid of flies, etc in no time, used it for a few years now, highly recommend, 10/10

"Very helpful indeed"

We recently received an item for my son's motorbike but the item wasn't the one we received previously. My husband phoned to complain and the lady he spoke to was very helpful indeed and in the end we ended up with keeping the ones we received but also getting some more delivered aswell, many thanks.

"Great service and prompt delivery"

Great service and prompt delivery. Well done 👏

"Found exactly what I needed goods…"

Found exactly what I needed goods arrived as described and delivery on time

"Excellent service and communication"

Excellent service and communication, the level.of customer care is second to none and not only will I recommend them to family and friends, I will use them again.

"Helped with replacement pieces after buying a used panigale!"

Had broken/stripped pieces that I needed to replace on my Lightech rear sets. Leon was extremely helpful and prompt with his responses. I got my replacement and parts id list for future reference. Highly recommend them!

The pieces are made with extremely good quality materials. Issues I have encountered were caused due to poor maintenance and usage of tools.

"Fantastic customer service as usual"

Fantastic customer service as usual, always happy to deal with Reactive Parts. Thanks Leon and the rest of the team, look forward to my lightech chain adjusters to be delivered in due course!