"Molly was great"

Molly was great! Very thorough and helped me navigate the platform and make changes.

"Amazing service and great product."

Operto has really automated some of our company’s processes. We now spend less time doing manual work. It’s making check-in very easy for us and really help our hotel guests a lot. Big shout out to Molly for helping us with the onboarding process.

"All the Stars!"

Operto is an incredible company - they are dedicated, creative, and very focused on trust and safety. We have been working with them for almost 4 years and trust our guests are safe in their hands. We have had the occasional issue and Operto solves it with the speed and dedication you'd expect from your own internal team - it is really like they are a part of our company. They truly understand our needs as a growing hotel company, and our guests needs as travelers.

When we first started working with Operto 4 years ago, we had a very small number of units in operation and Operto had very limited functionality. Since then our company has grown considerably and Operto has grown both in size and capability with a totally new dashboard and ways to interact with the product. The changes they have made to the product are *considerable* and have made a huge impact on how we are able to communicate with our guests, ensure guest and staff safety, and integrate with our various systems. The amount of investment they have poured into user research really shows in the huge changes they have made to the product in the time we have worked with them.

"Wonderful service in Hotel and vacation rental industry"

Starting with Operto from few years ago when we started the company - Restavio. Operto's service present great for our Hotel and STR hotels ,they keep improving for what we need. customer service is great , always can help help imminently, our clients and guest love it because security is one of the most important part in our business . Now we Restavio has grow with Operto from few properties to different province in Canada , Japan and Mexico .

"Great product and excellent customer…"

Great product and excellent customer service!!

"Stephanie at Operto is AMAZING!!!"

Stephanie at Operto is AMAZING!!!! This lovely colleague at Operto is everything you can dream of in a customer care agent. She has spent hours solving my dilemmas with the lock (which were actually down to Yale's hardware--but that is another story!) the software itself from Operto is great - as with any tech though there can be glitches but as I say Stephanie is always on my side and goes far and beyond to resolve issues quickly and comprehensively.

"Had an issue with a door lock that needed to be fixed asap"

Had an issue with a door lock that needed to be replaced asap. Molly orchestrated the process and had the replacement lock overnighted and then walked me through the installation process. She was super patient and supportive.

"Operto’s evolution evolves your business…"

As a customer that’s been with Operto going on 3 years now, since their inception, I can emphatically state that my AirBnB business in the Caribbean wouldn’t have reached even half of it’s current success without their guidance. I really appreciate the fact that the team over at Operto is always seeking out new ways of evolving in the STVR tech space in such a way that their customers immediately feel the solid positive impact. The data analytics and SmartLock management provided via their core software dashboard is an invaluable tool which I use everyday to manage my STVR business and the addition of their new Web Portal has been a serious game changer in regards to how I manage my guests—-arrival, stay and departure experience. Rest assured that any property manager/owner in the STVR business who chooses Operto as their partner will quickly see an ROI of two to three fold in their day to day and long term guest management operations. Clearly I’ve been with Operto going on 3 years now for a reason….


Kwame S. Gordon
CEO
A’Yah So Nice Suites

"Molly and Axel define excellence when…"

Molly and Axel define excellence when it comes to customer service and delivery of product. Operto is a great software that we use to streamline or property management company

"It is a pleasure working with them"

It is a pleasure working with them, they always take care of us. Thank you for working with us!