"Dack App by Operto"

Natalie and Molly were both extremely helpful when our company started using the Dack App by Operto. They were quick with responses and knowledgable of the product. It made the setup process for our team very easy and smooth! Our guests have been happy with the way they are able to access all the information and we love that it programs the guests' smart lock codes automatically.

"Awesome customer support"

I have been working with the Operto team to onboard with Teams to streamline our cleaning and maintenance, and now I'm onboarding Access to manage our smart locks. The Operto team has been outstanding to work with. They always answer my questions the same day and never hesitate to jump on a call if I need more assistance. Where other companies charge for additional onboarding/assistance/calls, Operto truly puts customer satisfaction first and doesn't require additional charges to help. I couldn't recommend them more!

"5* for Corrine"

Corrine was a pleasure to work with at all times. Their response times were fast and their solutions were spot on.
In addition to being a super nice and friendly person, it was a pleasure to work with someone who always seemed to understand exactly what the problem was and provided an accurate solution.
He never offered unnecessary information or dragged out meetings for no reason. In a totally results-driven environment, this was the best thing that could have happened to us.
Thank you Operto, but mostly, thank you Corrine!

"Don't use Operto"

Operto manipulated our small motel into signing a 12-month contract before we even closed on our property. Once we were up and running, we learned that their tool wasn't compatible with our software and they won't let us out of the contract.

We're connected with many other small motel owners, and even the ones who continue to use Operto say that it is buggy and has a lot of issue.

Avoid them!

"User-Friendly & Reliable"

We have been using Operto for our motel business since 2022, and our experience has been overwhelmingly positive. The system is user-friendly, reliable, and integrates seamlessly with our PMS. The support team at Operto has been exceptional, providing attentive and prompt assistance from onboarding through to ongoing support. Their dedication to their product and customer service truly stands out in every interaction, which really makes a difference!

"2 properties "

Great support for onboarding (Thanks Clint!)
Dashboards are super intuitive and easy to use for our front desk agents
Seamless integration with our PMS system (mews) and we are able to pass room codes for our locks to our guest messaging system.

"The team has been great"

The team has been great, the support and response have been very good. There are a few functions we would love to see improved or added.

"Operto Teams is a must have!"

Operto Teams has helped my business grow. Stuff is always very helpful and ready to assist with any requests. We love Operto Teams, specially automated calendars and reports.

"I cant send email,printig out the…"

I cant send email,printig out the invoice doesnt work.

"Operto has been EXACTLY what we were…"

Operto has been EXACTLY what we were hoping for with regard to a company that CARES that its users get the most out of what is offered. Every step of the way, the team has done what they said they would, and met us where we were in the application of this tool. Would give 10 stars if possible.