"We have tried 3 different ticketing…"

We have tried 3 different ticketing systems for our business and so far Operto has been the best value. Love that tickets get automatically scheduled to the team. Still a lot to learn but so far we think it working out great. Would love to see inventory added and a phone app for administrator.

"Time saved is money earned"

I used to do everything manually, then I found Operto. This platform has saved me and my wife so much time. It allows us to automatically assign cleanings to our cleaners, pull payments reports and see a comprehensive schedule at a glance. I feel Operto has helped take my business to the next level.

"Ongoing problems with the system from…"

Ongoing problems with the system from the very start. Its unreliable, support haven't got the skills get to the bottom of ongoing system failures, Operto would rather blame 'user error' than take responsibility for fixing the ongoing, persistent and consistent bugs. Its expensive and untrustworthy and we would not recommend it!

"A must try!"

Molly has been exceptional with all assistance and questions for our onboarding. System has been working great so far with any issues promptly resolved and we're excited to see what the future of Operto brings.

"New Client!"

I migrated from Enso to Operto Guest. Enso was more expensive but they had a cleaner interface and guidebook. Long story short, Operto's customization was the deal breaker for me. I have yet to explore their other products but I am 100% sure I will in the near future. Onboarding with Quynh was easy and can be done within an hour if you're a tad bit tech-savvy.

"Operto is Game-Changing!"

Quỳnh Phan from Operto has been a phenomenal Onboarding Specialist! Being recently certified, she of course didn't have all of the answers upfront, but she did have most and when she didn't. She worked tirelessly to get issues resolved and answers for a needy host like myself. Operto is a phenomenal program that will save me so much time in the future. I am so glad I finally made the decision to go for it. I don't regret it one bit!

"Quỳnh was wonderful to work with"

Quỳnh was wonderful to work with! She was very knowledgeable, patient, responsive, and kind. Operto is lucky to have her on their team!

"Good Product and a Good Experience"

Overall it's a good system and I am happy with the purchase. I would like to see them add the capability of adding either a vacation schedule or days off schedule that could be added to a staff member so you know not to schedule them. I would also like the system to prompt you to delete a cancelled reservation instead of just deleting it after a cleaner has already been scheduled.

"Fantastic service and Molly is a…"

Fantastic service and Molly is a superstar.

"I am a property manager for 32 rentals"

I am a property manager for 32 short term rentals. We recently switched over to keyless entry system two months ago.. I exhausted many hours of research on companies that can automate our PMS system with the keyless entry and Operto was my end result... I made the decision to run with Operto for our automation needs, and I could not be happier... The customer support and specifically Molly, have been exceptional.. Obviously installing keyless entry locks while remaining operational comes with plenty of hiccups... But, Molly and her team remained by my side, helping every step of the way. Immediately responsive to any questions or concerns, and installing codes remotely, resolving issues promptly, I can't say enough about the Operto team. I look forward to the future and the new partnership with Molly and the Operto team. If you're in search of automation and attentive customer support, look no further.