"Useful and good value"

Using this service, I’ve checked a number of second-hand cars before buying them. The results are useful, and the service is good value. I usually buy three checks at a time.

Only reason for losing a star is that I think they could make it clearer, having bought three checks and used one, how you redeem and use the other two. It seems to take more than just a simple login to your account.

"Very poor"

Very poor. Paid for basic check then had to pay more to get the basic details. Website didn't update my report and I'm out the extra £4.99 their support doesn't open at weekends. Very poor. Avoid

"wont update incorrect vehicle record"

They wont update incorrect vehicle records.
First of all had to wait for over a week to get a reply. When I did get one, the email was absolutely useless. I asked for them to at least refer me to the people that they took their information from and they just said from an insurance company. I had contacted DVLA made sure that all things are squared away (and they are) checked my logbook. This vehicle is clean, but they refuse to acknowledge.

"Company should be closed"

Has information about my car that is false, asked for it to be rectified as legally obliged under GDPR and they wont as they say info came from insurance company ebmven though the car wasn't insured at the time. Now they don't respond to emails

"Paid for more than what I got."

HPI offered a 3 car check for £29.99 and I paid as I am looking to purchase a car privately. After the first check I entered a second vehicle to be told I have to pay £9.99. I challenged it and asked for a refund or allow me access. They refunded £9.99 thus ended up paying full for one check. Be aware, this could be an expensive way of checking your car. I'm off to Car Vertical!

"False information still unrecified"

When a dealer who was initially interested in buying my car, they told there was a mileage discrepancy. 3 telephone calls, 3 emails and £19.99 lighter (I had to purchase a report in order for them to speak to me about my own car) and despite providing them with accurate key readings including mileage from the dealership (who were brilliant and sent the report by email as I was on the phone to them) I still.havr not resolved this issue and cannot sell my car. NMR is a company run by HPI themselves yet they have confirmed today they cannot verify the mileage, do not guarantee their information despite claiming to (check the T&Cs) and i believe should not be publishing inaccurate and misleading information they have not verified. I am appalled by what they are allowed to be doing and so am contacting Consumer protection/Trading Standards as they are making money out of false information.

"Very poor service"

After waiting 30 minutes to get thru on the phone, it was waste of time trying to resolve a mileage issue, the person I spoke to wasn’t very knowledgeable and would investigate unless I purchased a HPI report. Completely useless as I was ringing up on behalf of my daughter !!

"This company is not fit for purpose"

This company is not fit for purpose. Their data is not up to date and they do not answer the phones. However if you want to buy something magically all the waiting on the phone disappers. SCAM company. Avoid at all costs.

"Top work"

Top work. Used this one after having problems with totalcarcheck.com suppling me incorrect info that would stop the sale of the car and would do anything to help. Used this within 24 hours into was corrected. Top work

"Wors hpi check website !!!"

Wors hpi check website !!!! Absolutely rubbish!!! Pay for 3 you got 1 and totally mess with information!!! Don't use never again!! Garbage!