"I was not happy at first but one of…"

I was not happy at first but one of their staff named Karl Shasha did a fantastic customer service management through his problem solving skill. I am pretty much satisfied.
Thumbs up👍.

"was easy to set up and help was always…"

was easy to set up and help was always easily accessible

"Really easy to set up and takes the…"

Really easy to set up and takes the pain out of managing multiple bills.

"Homebox team does a great job"

Homebox team does a great job, they help me personally I am satisfied with this team especially Hassan because Hassan is a great operative.

"Very happy with this service made…"

Very happy with this service made moving house easy
Not to worry about setting up the bills

"Chloe Mart at HomeBox - thanks!"

My son is using HomeBox for organising and paying for his various utilities at his shared student accommodation and Chloe Mart at HomeBox provided great help in order to get some of the issues sorted out. Chloe was very knowledgeable and prompt, and provided specific and clear information to resolve my queries. The only negative point was that I am abroad trying to contact HomeBox was challenging - I called the mainline many times and it was only answered once. It was only when I had Chloe's direct dial that I was able to get traction and she managed to get the issues resolved.

"---BAD. experience "

---

**Review for Home Box**

I am extremely disappointed with my experience with Home Box. I paid for their service, expecting my bills to be handled as promised, but they failed to follow through. Despite my payment, my bills were not paid, causing me significant inconvenience and stress.

I reached out to customer service multiple times, but the issue remains unresolved. This level of service is unacceptable, and I feel let down by the lack of accountability and support.

I will be warning my relatives and friends against subscribing to Home Box, as I would not want them to go through the same frustrating experience.

---I will write about my experience in the social media also
They don’t deserve any star

"Nauriane was super helpful"

Nauriane was super helpful and sweet, she was very quick to help me solve my issues I had. I would really recommend talking to her if you needed to!

"Jo Cox from homebox"

Jo Cox from homebox
Was amazing she helped me so quickly and was very informative she dealt with my query swiftly and also took the time to follow up and make sure my needs were handled.
Great customer service and telephone manner

"Good operator, very patient. "

Good operator called Chloe. Helpful and Patient