"Excellent experience!"

Really helpful.
Oliver Crawley was very supportive and sent us all information we needed. Very quick to respond to all emails.
Brilliant experience!!

"Really kind and patient customer…"

Really kind and patient customer service :) Couldn't recommend enough!

"I recently dealt with Tyler"

I recently dealt with Tyler, very helpful. He was clear in his explanation and guiding me through the process and answering my questions!

"Bill explained"

I was unsure about how my bill was broken down, so I got in contact and they were so helpful and explained what I was paying for. They were polite and resolved my problem immediately, would recommend.

"Very helpful and professional company"

Very helpful and professional company

"Love the product"

Love the product! Been with Homebox for a few months now and would recommend to anyone. Big thanks to Rosie for setting everything up for us

"Absolute thieves"

Absolute thieves, every one of them, for months we tried to sort out an outstanding debt for our utilities and despite all of our best efforts to pay it off and get everything sorted, home box thought it was okay to never return our calls, be extremely useless even if they did pick up the phone as it’s very clear the company had no idea what it means to pass on information, either that or they are very obviously trying to scam and fraud everyone they can get their hands on. On multiple occasions despite having paid our bills, they would take our wifi and other services down for ‘unpaid bills’
I cannot stress this enough, do not sign up with these scumbags or they will steal every bit of money you have.
I’d bet money that home box will reply to this review seeming like they want to help but will do absolutely nothing to help you, they have the hands down most useless and iq deficient customer service team in the world

"easy and clean."

easy and clean.

"The experience with the setup was not…"

The experience with the setup was not smooth because of a faulty link. But we were fortunate enough to have met Joso Wesley, who guided us through the steps with patience. So the 5-star review is because of him.

"Please Stay away from this provider"

Since my move to the UK in December 2023, my experience with Homebox UK, recommended by pleaseconnectme, has been nothing short of a nightmare. This service might appeal to those who prefer to remain in the dark about their individual bill details and mysterious deductions from their accounts. Homebox's portal fails miserably at providing transparent information regarding payments made to various service providers. The options for Gas and Electricity are not only severely limited but are also misleadingly marketed as the most economical choices, a claim that proved to be far from the truth in my experience. To add insult to injury, the energy company does not provide direct billing, instead sending only a business-to-business invoice to Homebox. Attempting to obtain a detailed breakdown of charges from customer service turns into an endless wait—I'm still pending a breakdown for December 2024. I strongly advise anyone considering Homebox to meticulously review their termination policy before committing. This service has been a massive letdown, and I urge potential customers to look elsewhere for their utility management needs or even better do it urself.