"Great customer service."

Great customer service.

"It's a good experience"

It's a good experience. It doesn't push too hard. I had a great time talking to Rosie Kirk.

"I recently moved to UK and I didn't…"

I recently moved to UK and I didn't know anything about the tax and utility services. I booked a telephone appointment with Ittria team and Ms Georgia explained everything very nicely and patiently to me. It was of great help, especially for me who moved in recently. Thank-you very much and I really appreciate it.

"Atrocious and a joke"

They were previously called "Billing Better" (and still use that name a lot)
Honestly they're a joke
At the start they didn't set up our gas/electricity, probably because they changed which company we were using 3 times, and despite continuously uploading every bill from EDF they didn't begin to pay until well after a debt collection agency started sending me letters
Now I've stopped using them, it turns out they've paid nothing towards my water bill despite my payments to them towards it for the 12 months. They say they have, I've spoken to the water company who say they haven't received any payment or contact at all and now I'm getting ghosted by billing better (for almost 2 weeks now) because I'm asking them to sort it
The energy company that does supply us seems to have no knowledge of us ever living here and have the wrong meter details

Overall they're unhelpful and pretty useless at doing the things they're meant to
Avoid, just do the bills yourself, it'll be easier

"I just arrived to the UK and Oliver has…"

I just arrived to the UK and Oliver has been super patience and helpful with me. Thank you Oliver!

"Great experience"

I booked an appointment with homebox, Joso Wesley contacted me on time and was very patient and thorough, he explained all my options and answered all my questions and addressed my concerns.

"Amazing experience"

Oliver is super professional and patient. He is mindful and care about every detail, absolutely 10/10 experience.

"Hassan was very helpful and inviting."

Hassan was very helpful and inviting.

"Quick, easy, professional, lovely service"

I had a really good experience with home box considering I needed a quick change of bill providers. Georgia was a really good help, very kind, patient and professional! She also was very informative about student bills - so If you’re a student who has your own place i Would recommend Home Box :)

"Appreciate for Steve’s support"

Appreciate for Steve’s support