"Excellent service as always"

Excellent service as always

"Ekoflow provide great customer service."

Ekoflow provide great customer service.
1. They arrived on time!
2.the engineers are always courteous and straight, they carry the right spares and equipment.
3. If they don't have a part they invariably return quickly and without crazy call out fees.
4. Ryan the boss is friendly and approachable and runs a tight ship.
5. The office staff are first class and very efficient.
6. Clearly everyone has been trained up to current best practices.
Those who know go ekoflow!!!
Dave Micklewright

"Excellent "

Professional and nice people

"Excellent customer service from start…"

Excellent customer service from start to finish.

Very friendly team in the office and friendly informative service engineers who always take the time to explain and talk you through all aspects and leave everything clean and tidy.

"The engineer gave me warning that he…"

The engineer gave me warning that he was on his way. He was friendly and informative when he arrived. He completed the maintenance check in 30 minutes which makes the charge of £198 Inc Vat seem very high.

"Given information into arrival time"

Given information into arrival time. Good workers polite and efficient.

"Excellent quick installation"

Excellent quick installation. Great team. On point though: my hope that the turf would be rolled up to be put back down again was clearly very naive, so bear this in mind and do it yourself before the digger starts the installation.

"We’ve been with them a year"

We’ve been with them a year - after fitting STP- so had one maintenance visit. This was swift and easy to book and completed very thoroughly and professionally. Great job guys!

"Excellent service throughout "

Excellent service, responded to breakdown early next day and well within 24 hours. Made temporary fix and followed up with necessary new parts within a week. Great communication throughout with text messages giving ETA’s. Almost immediate summary of work done by email.

"Great service"

Arrived promptly as agreed on time. Service the unit with care, changed faulty parts, checked working correctly. Cleared site of all disposable material.
Great service from the engineer.