"Very easy steps to complete booking."

Very easy steps to complete booking.

"Questionable Procedures"

They ask for picture of your bank card and photo ID I find that disturbing in these days of identity theft and fraud , i better ways of varifying the identity of a customer exist , Visa does a text verification , banks advise not to send pictures of your card. That is one thing I find worrying about their procedures, to make it worse first they take your money from your card and then ask for pictures ,

"Competetive price"

Competetive price, easy to navigate website, booking experience was vert good

"Impressive"

Quick, informative and very easy to understand. The layout was brilliant with all the correct info on a little screens/pages as possible.

"Absolutely terrible services"

Absolutely terrible services!
They changed my flight so I requested for a refund. It has now been 12 weeks of what was supposed to be 6 and I have still not received my refund!
Never book from them!

"So easy to book"

So easy to book, no hassle and dont try to sell you lots of add ons that you don't want or need like some other companies do.
Perfect.

"Awful booking experience"

Never ever book your flights from here! My flight got changed where I requested a refunded which took absolutely ages to even get through to someone . Even worse! It’s been 10 weeks and I’m still yet to receive a refund!!! Awful experience.

"Excellent"

Excellent customer service...
5 star Sofia

"Acceptable, I would recommend"

Things were rather straight forward, no problems really except for two little issues: the first, it took about 4 hours to get the confirmation. While it's not a very long time, but for someone that needs to make other arrangements such as prepare transportation and accommodation, it was inconvenient as I had to wait until the booking was confirmed. The other one is that I was not able to find out the details regarding my seat until I made the booking. I needed to know beforehand how much luggage I was allowed so that I could book a different flight if the luggage allowance was not acceptable for me. Luckily it was, but it would have been nice to know for sure before I book rather than make guesses based on previous experience.

"I booked a ticket for me easily"

I booked a ticket for me easily , but whenever i was doing so for my friend , i was facing a problem that the booking was always declined and that s really scarry .. i kept trying til like 4-5 hours until i entered another card number