Omega Flight Store

Flight, Stay and Tour Services
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733 reviews
Overall Rating
Customer Reviews about

Omega Flight Store

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Mary Berry

5.00/5.00

"easy to do and at a good price"

easy to do and at a good price

25/07/2018

Kim Sperring

5.00/5.00

"Easy and straight forward to use"

Easy and straight forward to use, lots of choice

25/07/2018

Margaret Sabti

5.00/5.00

"Easy and very clear"

Easy and very clear

25/07/2018

Lesley Sommerville

5.00/5.00

"Would recommend"

Booked through omega, as I was linked to them from kayak. Skeptical at first, so I used my credit card. Booked 2 x BA flights from London to dublin. Shouldn't of had any doubts at all. A minute after booking, a confirmation email came through with the flight reference. Put this in the BA app, and the flights came up straight away! Happy days, so I can get my avios points!!

People are more likely to write a review if they have issues. I would recommend omega, and I would use them again (if they were the cheapest). Simple, easy process, for the best price! Even cheaper than booking direct with the direct and I still am able to get the flights on the airlines app!!

I've been using third party companies to book flights quite alot recently, they compete on price and I've not had any issues at all. (I've not had to change any details of my bookings though).

25/07/2018

Mrs Jagruti Patel

5.00/5.00

"Jayden. The best customer advisor."

A very helpful customer advisor called Jayden ..polite, helpful and someone ,who knows his job very well.
Definitely recommend friends and family.

25/07/2018

Dimitris Batsos

5.00/5.00

"Great deal with Omega Flight Store"

Very helpful people for anything you may need regardin your reservation. They act fast and they are very kind.
Professionalism is their strong feature which i particulary appreciated.

25/07/2018

Sarah Cosgrove

2.00/5.00

"Rude!"

I booked a ticket online within 5 minutes of pressing go I realised that I had put an additonal letter at the end of the surname. I went to 'contact us' and tried all the numbers and kept getting cut off or no answer. I eventually got through on a very bad line and explained what had happened and whether the additonal letter could be removed. I was told I had to cancel the ticket at a cost of £30 and it had to be before 6pm or tgere would be no refund and that i couldn't just remove the additonal letter. I had only booked the ticket at 5.50pm if I hadn't noticed quickly and gotten through to speak to them I would have been charged the full £1200 and not been able to board my flight. The operator was very abrupt and quite frankly rude! I won't be rebooking tickets with Omegaflight.I am just hoping that I don't get messed about with the refund as they didn't fill me with confidence!! I am a frequent long haul flyer but i'd rather pay a little bit extra to get good customer service!

24/07/2018

Murray Clark

5.00/5.00

"After making a typo in our ticket…"

After making a typo in our ticket booking, omega flight store were very helpful in sorting it out. Thanks for all your help. Great service.

24/07/2018

Ademar Simões

5.00/5.00

"Adorable offer"

Adorable offer

24/07/2018

Martin Rowe

5.00/5.00

"easy booking and good communication…"

easy booking and good communication from the start.

24/07/2018
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