AcuraPartsWarehouse.com
squeakyclean
"Processing takes forever"
While customer service seems to respond well, the management/order processing team doesn't care. I've placed an order 3 weeks ago and it's still being processed. If you value your time, look elsewhere..
A.B.
"I don't like lies"
I'd like to clearly state that there weren't any problems with my order placed with Acura Parts Warehouse. I only wanted to get an assurance that the part I bought was a genuine one. The reputation of the vendor would be sufficient for this.
The company posts on its home page that it is BBB accredited business. So I went to the BBB.org site to find the company rating. However, the finding was that the company neither was rated by BBB nor was among "not rated" companies. Meaning that Acura Parts Warehouse has never registered with the BBB.
I called the company and hadn't received any explanation besides that the Acura Parts Warehouse was actually one of the portals of another company, Genuine Parts Giant (there is no any reference to this on the Acura Parts Warehouse website). However this information doesn't help either: the search of Genuine Parts Giant" company on the BBB website returns only "This business profile is being updated". My call to the "Giant" was also fruitless. A manager who took the call hadn't been able to clearly state what proves that a part I bought was genuine.
To make a long story short:
I consider the information about the Acura Parts Warehouse BBB business accreditation is a lie. This undermines the trust and questions whatever the vendor says, even if it is truth.
Ali
"Availability of some rare gasket"
Availability of some rare gasket made my experience great. Also ordering and receiving without a hiccup was delightful.
Mark Ng
"Highly recommend for OEM Honda parts"
Great website, easy to use. Been using this for years to order parts and look at the drawings.
Stephanie
"Easy to navigate and find parts needed"
Easy to navigate and find parts you need and clearly labeled if somethings discontinued so you're not ripping out your hair trying to find something. Will continue to use this site for my acura needs, good prices and tons of selection, plus pretty fast delivery too
OD
"Worked for me"
Worked as expected.
Roger
"Service as expected "
Bought some air filters for my car. Parts arrived on time and as expected, with no damage incurred during shipping
William Pulcrano
"Exactly what I needed and had a right…"
Exactly what I needed and had a right at a fair price
nagy
"Good quality"
Good quality
Kenneth
"Delivered everything like promised"
Delivered everything like promised
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