"Great professional service"

Great professional service. A special mention to Oliver on sales and Jo on helping us pick out our drive away awning. Will definitely recommend and return.

"we never received registration …"

we never received registration documents within the time limit so now had to pay £25 for dvla Davan has not been that helpful also they have not replied to our e mail considering we have just bought a new motorhome from them

"Great after sales service"

Great after sales service. Jason was very helpful when I phoned him with a problem, he had it sorted in a few minutes. Would recommend highly.

"We visited Davan Caravans to have a…"

We visited Davan Caravans to have a look at some full length caravan awnings set ups, so as to get an idea of what we might like to purchase and at what cost at a later stage.

Long story short, we actually ended up purchasing a Dorema Dakolta Delux Star Camp full length awning.

This was entirely down to Stuart McGarry, who was on hand to answer all our questions and to tell us more about this particular awning that we had shown a keen interest in.

The deal breaker for us really was that he genuinely offered to knock some money off the retail cost of this awning, due to the fact that it had been purchased just a couple of days prior to our visit and then returned the same day, as it was the wrong size.

He did say he had warned the purchaser re this, but they choose to ignore his advice. (I knew I needed a size 14 awning and Stuart double checked that for me on his database).

The poles had never been out of the box or storage bag, the end and side panels never unwrapped. Just the awning had been put onto a caravan once, the purchaser found it to be too short and then put back into the storage bag.

By chance too, we met a lovely couple who had purchased the exact same awning a few days earlier and they could not praise it enough. They had returned to buy some more items from the well stocked shop. We also picked up a full length carpet at a discount rate, because we were now buying a new awning.

We took it back to our site, took down our blow up half length awning and put this new one up. Took 3hrs to do the first time (including a beer break!) and I now have it down to 1.5hrs, all up and pegged down.

Truthfully, I was a bit wary of the poles set up process, but in reality it was no where near as hard as I was imaging it to be. In reality, the x32 poles, drops to x18 in total, once you have set up the poles that slide into each other and can stay like that. And it was actually very easy to put up and down, after some trial and error along the way. Thank you Stuart, we really appreciated your professional, unbiased input and advice. Davan - we will return one day for sure.

"Davan Caravans "

I had a very old caravan that I took in for a service. Davan rung me the same day to say that it couldn't be repaired. They fully explained what the problems where and were very helpful suggesting options on disposal. They had also done work in the past to keep my old caravan on the road. I can't thank them enough for their sympathetic and helpful approach.

"Weinsberg Caraloft"

I contacted this company interested in a Motorhome they were selling. We came to an agreement on price and was told an inspection will not be possible until Mid August. After a no reply to a question I asked I messaged again. I was then told the vehicle was sold and I should have given a deposit if I was interested in the Motorhome. I was not told of this deposit policy, if I had I would have gladly given one.
Bad Customer Service.

"Just purchased a porch awning from…"

Just purchased a porch awning from Davan Caravans and must say that there staff ( Stuart and Jo) were extremely helpful . Thank you for your support and help.

"Outstanding Company and Exceptional…"

Outstanding Company and exceptional level of service. Professional and fantastic, efficient and caring teamwork.
Purchased a Roller Team 707 in March at a very good price indeed. Travelled from Glasgow and met at the airport by Oliver, what a nice friendly genuine guy. On route to the showroom he stopped by a service station so we could get a coffee and a bite to eat.
On arriving at the showroom staff fussed over us providing us with more drinks. I would like to thank Lonsdale for all his help from purchasing via phone and for his time and patience on the day, methodical in his handover and thank you to Jo who went above and beyond to help me get a really nice awning at a very good price adding the attachment at no cost. They had also filled the tank with diesel, unbelievable!!!!
All we had to do was jump in the van and head home.
The motorhome is everything I wanted, very pleased with the purchase and worth the 7.5 hrs drive home.
I've never experienced this level of customer care before, it was exceptional. Possibly due to it being a family business. The level of service went way beyond my expectations.
Thanks eveyone, it was a pleasure doing business with you.
A & G

"Hooray for the service team"

Yet again the after sales service team have come up trumps. Many thanks to Kerry and Max for painlessly organising the the time and date for the repair to the cab liner, and also to Gerry for completing the job perfectly and in time.
Thanks again

"Replacement of leisure battery on Motorhome"

At very short notice Davan Service Department replaced my defective battery.
Thanks go to Kerry for organizing and Ashley for carrying out the work