"Amazing from start to finish "

I can’t recommend this company enough. I phoned them on Tuesday morning to order an awning and awning carpet. I spoke to Jo on awning sales, her level of customer service was off the scale brilliant. I asked how long delivery for the items ordered would take. She honestly said, due to size of goods etc it could possibly take a few days. I was kept updated constantly re delivery. I certainly didn’t expect the text message on Wednesday morning to say that my delivery would be with me before midday. I will certainly be dealing with Davan again for all my caravan needs. Jo you’re a breath of fresh air and an absolute pleasure to deal with. My only issue is you got my email address wrong. The Jayne part should be the old plain Jane and no nonsense. Thanks so much.

"A great company, highly rated!"

I recently purchased a motorhome from Davan and the customer service from viewing to handover was exemplary. There are three people in particular that I would like to mention in this review. Firstly, Oliver who was very personable, helpful and friendly and made the whole process very smooth. He was also available at all times regardless of whether he was on a day off or not!
Lisa was very friendly and just great with us during the handover and all of the paperwork that involved! It was also nice to do all of this in a private room rather than out in the main area.
Stuart helped us in the shop with all that we needed, he gave great advice and was also very friendly.
If you're looking to buy a motorhome or caravan and all that goes with it, I highly recommend Davan and the team that work there.

"We will be back!"

Staff were amazing and so friendly and helpful. We had just bought an elderly caravan privately and it had obvious minor faults. We were helped to make the gas safe and advised on many things. Not always the most expensive. Totally confident that this family business will see you right. We will always try Davan first.

"Can we just thank the superb staff…"

Can we just thank the superb staff particularly the lady on reception when we randomly called in recently due to a emergency with a problem with the water pump in our motorhome. We couldn't have hoped for a better outcome when a engineer sourced the problem and instantly resolved it. Great teamwork and once again thanks you both went that extra mile

"Great service and support"

We got a great deal on a Joa 63T campervan. We are very happy with the service we have had from the whole team at Davan, particularly Oliver and Lonsdale. We would not hesitate to purchase from Davan again in the future.

"Brilliant Davan Caravans"

I had a crack appear in my viewing window on my 2021 Swift Caravan.
I spoke to Paris (Service Manager) who said this should be replaced under warranty. The next day Paris called and confirmed it would be replaced under warranty and as soon as the parts are received Davan would let me know.
A couple of weeks later Kerry called from the service department and confirmed the parts were in and booked the caravan in on a date that suited me.
I took the van down and Emily checked the van in and agreed to also replace the hinges on the bathroom door that I pointed out had become slightly tarnished.
I picked the van uk a couple of days later and everything was replaced as they said.
Thank you to Paris, Kerry and Emily for all looking after me so well and whoever replaced the window.
Brilliant service as usual and I am so glad Davan look after me and my caravan. 👍🏻

"Quality Work"

Excellent service & price once more from the staff at Davan. Fitting 150 Watt Solar Panel, Controller & Battery Master. Very clean & tidy work on time. 👍

"A big shout out to Ian"

A big shout out to Ian, who carried out some recent warranty work on our new motorhome efficiently, with a full explanation of the issue, his findings and his resolution.

His handover at the end of the day turned out to be more thorough than the original handover when picking up our new vehicle for the first time.

However, four of these warranty items existed when we picked the motorhome up on that first day and should have been clearly obvious on the final vehicle check and inspection and on handover, we didn’t notice until we started to explore the motorhome when we arrived home. Two other faults were not as obvious.

So although this is praise for the after sales team, it does not reflect as well on the sales team (or whoever is responsible for preparing vehicles for handover). The remedial work visit was one that should not have been required and has caused us cost and inconvenience.

"Brand new Pilote 696 evidence after…"

Brand new Pilote 696 evidence after 5weeks needs new front blind, new habitation door, alarm not working properly, cooker knob fell off, loads of other things wrong , basically rubbish. I want my money back.

"Very friendly service very helpful."

Very friendly service very helpful.. Kerry.. Leah.. Emily and Jason.. gold stars go to you 4.. lovely people.. offered a curtesy car too.. endless coffees and teas.. doni recommend them... o yes.. yiu won't be disappointed