"First class establishment with great…"

First class establishment with great customer service. Recommended

"Quality motorhomes and services"

Davan caravans, motorhomes and campervans range is wide and incredible! Their services and maintenance are of highest quality we know of. We ordered our van with many technical extras to suit/fit our #vanlife and they’ve done a superb job. Powerful solar panel with a huge battery bank, Maxxfan fitted and many more bits to make any trip more comfortable and secure. Whether it’s a motorhome, caravan, campervan or camping equipment such as awning, tents etc your home needs a home and Davan does it best with 85 years in the business! Cheers 🥂🎉

"Great service"

Great service and the Caravans are of good quality. Will buy it again!

"I am so happy with our new van"

I am so happy with our new van, which we purchased at Davan. They are real motorhome specialists, very friendly family-run company. There’s a great camping equipment shop on site, which is also available online. Real pleasure to deal with!

"Trusted motorhome/campervan/caravan dealer!"

What I like most about these guys is that they take great care to make sure the vehicle suits your needs. They spent ample time with us going over how we may want to use a motorhome, showed us a variety of layouts, vehicle sizes and explained in detail each option we can go for and whether we practically need it or not. With 84 YEARS in the business they definitely demonstrated to us they know their stuff! To top it up their prices are great. We’ve looked around for a long time and are very glad to have gone with Davan Caravans Ltd. highly recommended!

"Very disappointing service"

Very disappointing service, especially as our caravan was purchased from Davan.
Rang 3 times to enquire about replacing a broken flyscreen urgently as just sold van and new owners were collecting in a couple days. Was assured each time that my calls would be returned but no. Even told they were very busy but I rang first thing and didn't need info straight away, just by the end of the day which I was assured would happen. I just wanted to place an order. Staff were disinterested at best and I was also cut off on one call and no-one bothered to ring me back. Terrible customer service. I then phoned Highbridge Caravans and got information straight away whilst on the phone!

"Unbelievable indifference and Arrogant"

We bought our third motorhome, a Pilote from Davan in Aug 2016. We had always had excellent service from the previous two dealers. Despite having had our new vehicle for a month, they did not do a pre delivery check on it. We got home to find at least 6 faults with it including broken shelves in the fridge, electrics to toilet not working, radio didn't work, the grey valve could not be opened plus others. When we called them about it the attitude was extremely indifferent and arrogant. Bring it in, they said expecting us to do the 200 mile round trip, again. This was appalling service, but their arrogance was breathtaking. They even sent me a card asking how could they improve? Unbelievable! Thank goodness we have sinced changed to a Burstner from Chelston Motorhomes, where the customer care is the opposite of Davan's. I BELIEVE Davans service would only be complimented if customers experienced no faults. Having worked myself for many years in customer service Davan have no idea how to deal with customers who have a genuine grievance. I also cannot recommend Pilote as they clearly sent the vehicle out unfinished.

"I drove from Stourport to Weston on 5th…"

I drove from Stourport to Weston on 5th May for a pre-arranged visit to Davan to part exchange my motorhome for an Autocruise Tribute 669. A representative from Davan had given me a part exchange valuation by email and said he would see me on Sunday.
The agent that I arranged to meet was not on site when we arrived but had left details with another agent, the only other agent on site that dealt with motorhomes, this agent told us where the van was and left us to look around it.
He joined us after around 10 minutes, said he needed to check over our van and went to get his damp meter.
He did all of the outside checks then checked for damp which was clear. He then went outside and returned to tell us that someone else wanted to leave a deposit on the van that we were buying and there was nothing that he could do about it.
I can't believe that they sold the van to someone else while we were in the middle of doing our part exchange. I work in an organisation that relies on customer goodwill and I have to say that this is the worst case of customer care that I have ever witnessed. SHODDY.

I have now spoken to the owner of the company and he has informed me of a few facts that I should have been told on the day.
The couple that bought the van had already been shown around the vehicle earlier that day, their part exchange evaluation had already been done and approved.
This is the only negative review that I have ever given and would not have done so if given the right facts.
Still only 3 stars though due to lack of communication,during and after the event.
Steve Smith.

"We have purchased three motorhomes from…"

We have purchased three motorhomes from Davan and have been treated in a professional and very friendly manner by the sales team. The support of Aftersales/Workshop have worked on the van due to accidents and servicing and have always been very friendly, courteous, and most particular in doing the work properly.

"Abbey Cardinal 2014 history with Davan."

Bought our Abbey Cardinal caravan from Davan in 2004 and thanks to their regular servicing it still feels like a new outfit. Never had any leeks or worries about the plumbing or electrics. The shop has all our touring needs at sensible prices and the staff are always pleasantly helpful.