Getsby

Financial Operations and Advisory
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119 reviews
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Customer Reviews about

Getsby

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InZane TV

4.00/5.00

"Easy refund"

Quickly got a refund when I couldn't get past the initial verification process (not their fault), they answered my first email within 30 minutes. Wish they could force you to verify account before you can buy your first virtual card.

11/04/2024

lazyninja

1.00/5.00

"Dit is echt slechte website ooit"

Dit is echt slechte website ooit. Je kan niet eens normaal inloggen op je account, laat staan dat je het registreren van je kaart waarbij je geen sms bevestiging krijgt. Dit is echt drama.
Ben je van plan om snel een credit card aan te maken, mensen doe het niet, dan kan je 3 dagen wachten.

06/04/2024

Herman de Roos

5.00/5.00

"Great assistance during the activation of my greencard"

During the activation of my greencard I endured some troubles. These were quickly solved and I was especially impressed by the businesslike yet very friendly tone of the emails I received.

26/02/2024

Patrick

1.00/5.00

"Prepaid Black card"

Ik heb een Black card gekocht bij Getsby. Voor mij werkt het niet. Mijn card kan ik verifiëren dus niet gebruiken. Mijn account status kan niet geverifieerd worden. En ik kan support geen bericht sturen met vragen. Voor dit alles heb je een 8 cijferige token code nodig die ook nooit is opgestuurd.

25/12/2023

Jan Verhoeven

1.00/5.00

"scam!!!"

scam!!!! Kaart betaald maar account wordt niet geaccepteerd. 2 keer contact gezocht maar geen antwoord. Geld is verdwenen. Doe het niet !!!!!

(Na reactie)
Verhaal kolpt nog steeds niet. Ik heb wel degelijk contact opgenomen. Goed dat het geld uiteindelijk is teruggestort. Alsnog beveel ik het niet aan om klant te worden.

01/11/2023

Jochem

1.00/5.00

"Waardeloos"

Waardeloos, werkt voor geen meter gezien je enkel foutmeldingen krijgt en er uiteindelijk niets mee kan betalen.

Uiteindelijk is het ook nog erg lastig om je geld terug te krijgen, want ook dat levert enkel foutmeldingen op, laat staan dat je ondertussen reeds voor niets voor de dienst hebt betaald.

27/10/2023

Salvatore

4.00/5.00

"Getsby: A Flexible Virtual Card Solution with Room for Improvement"

I've been using Getsby for a month now, and my experience has been mostly positive. The ease of use is commendable, although the verification process could be improved with timely email alerts. Most transactions are processed immediately, and bank transfers are completed within a few hours.

While the customer support team is responsive and even provided a contact number for assistance, I found it challenging to reach them via phone. However, they were proactive in following up with an email to ensure my concerns were addressed.

Security-wise, the website's appearance doesn't inspire immediate confidence, but I haven't faced any issues so far. The transaction fees, at 3%, seem a bit on the higher side compared to other services I've used.

One of Getsby's strengths is its virtual card, which can be easily integrated for online use and with Google Wallet. However, the web portal feels basic, and there's a noticeable absence of features like money transfers (except when closing the card) and bank transfer payments, even though it provides an IBAN for receiving funds.

In terms of reliability, I haven't experienced any downtimes, but I've only been using the service for a short period. The user interface, while somewhat simplistic, is functional and gets the job done.

Overall, Getsby stands out for its less restrictive terms of service and the ability to manage virtual cards. However, the costs might deter regular usage. I appreciate the platform's unique offerings, but potential users should weigh the benefits against the fees.

27/10/2023

John Smith

1.00/5.00

"Too much work"

why do you even need to verify your face for a virtual one-time use creditcard???

Who even has proof of their adress laying around anyway

Update: thanks for your very useful "education" but you guys were the incredibly dodgy site i already bought a card from a few years ago, and i didn't have to send any information your way those times either. And just for this response of yours, this 1 star review is definitely deserved

26/10/2023

Roni

5.00/5.00

"Fijne optie om online te betalen"

Fijne optie om online te betalen
Inmiddels al een poosje klant bij getsby. Wilde eerst aankijken hoe de ervaring was voordat ik een review gaf. tot op heden is het een fijne makkelijke optie om online te betalen. Zeker aan te raden.

17/10/2023

Stuart Crone

1.00/5.00

"Rubbish couldn't even activate my card"

Rubbish couldn't even activate my card. Waiting for my refund now 👎. True but you then wanted photo ID passport or driving licence? . Its a credit card bit much don't you think ? . You took the money then asked for this don't take any money until the process is complete? .

Ok then verify before taking the money then . It would be much more acceptable

12/10/2023
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