TransUnion UK
Dozie M r
"Excellent customer service"
Excellent customer service, good communication with Laura.
maxine lewis
"Really"
Really, one of the best credit agencies. Helpful, and fast customer service.
Klara Minier
"Excellent service"
Conor was really helpful and provided an alternative methods. He took the time to give full explanation and ways to resolve my query. Really happy with the service provided.
Lisa
"It was great news and a relief to hear…"
It was great news and a relief to hear that something had been removed from my credit file that shouldn't have been there. Receiving the news that all was okay was a relief. Thank you so much!
Shaz
"I had a unknown item on my credit…"
I had a unknown item on my credit report which appreard form 2013, but this only showed in August 2019. It was all my details but not my item I contacted transUnion and they really helped me an resolve this. Thank you sooo much so helpful. Now I can sleep at night
David Lamacraft
"Credit application question."
I emailed a question on a credit application I had made and very quickly received a reply from Annabelle in customer service. The information she supplied was very clear and it was a detailed reply covering all the points I raised.
Karen Afford
"I had a company address added to my…"
I had a company address added to my account and despite them being useless Credit Karma have sorted it out for me.
First Direct Victim
"Credit Karma, Noodle, Transunion incompetent"
I was robbed by a company whereby they took unauthorised money from my card. The bank First Direct refused to repay the stolen funds, so much for buyer protection. This caused a default on the card as it was not being used, kept at at zero balance.
Many years went by and countless threats of action and letters. Eventually I decided to just pay this to remove the blot on my credit history.
Even after paying this amount that should never have been charged to my card and raising several investigations to establish that this had now been cleared, (Noodle) Credit Karma failed to recognise that this had been done.
After many emails and sending proof to them which should have never have been necessary, eventually this was corrected by Transunion.
Apparently there are so many errors on people’s credit reports it’s no joke.
Richard Jojo
"Credit Karma Email Shots are mis leading clap trap"
Transunion Alias Call Credit Alias Credit Karma.
Whichever guise they come under, this is a very sinister Company posing as a so called friendly Credit reference agency which frankly is unfit for purpose.
Why? Because all they want to do is sell you credit on false pretences. All these Credit agencies seem to be affiliated to New Day Credit and as such they all have the same answers.
They will offer 19% APR for a credit card and when you apply you end up with 45% APR and that is with a good credit score. There is something very afoot here and me thinks these people are nothing more than loan sharks disguised as a credit reference agency.
So all of you ignore their emails because they are a waste of time.
Lastly God help you all if you have a complaint against TransUnion as I have one that is ongoing now for several months.
Don't hold your breath for a resolve. You wont get one.
It took me 12 months for the last we made that was eventually upheld by the FOS.
These people have a problem with the facts....
J Mackintosh
"Very efficient assistance"
Very efficient assistance when I found an error in my credit file.
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