TransUnion UK

Money & Insurance
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410 reviews
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TransUnion UK

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Janet

1.00/5.00

"I don't even want to give one star"

I don't even want to give one star. I was informed by a lender that these people have me registered as deceased! One phone call later and as a result I am informed if I want this mistake to be rectified the onus is on me. Obviously this means I will have to take time, trouble and expense to put right a mistake that is not of my making. My lender was concerned about this and actually informed me out of the blue as they were mindful of the impact this could have - if not for them I wouldn't even know.

09/08/2019

dan

1.00/5.00

"Shocking company should be shut down"

Shocking company. Disputed a number of mistakes on my credit file. Transusless rejected all of them within 24 hours. Send me emails from a noreply email address so cant respond directly. Send me a number but dont tell me what account it is regards to. Credit karma get supplied by these clowns so all the false information gets passed to them making the leg work for me double. Totally shocking company they dont dispute anything and palm people off with noreply emails. Should be shut down youre an unfit company to hold peoples future in youre hands. I wouldnt trust these with a stapler. 3rd party companies also have rules about displaying false information. There always quick to pass the buck and blame the company they get the information from when they should be doing checks to validate the informatiin they are displaying. And only displaying factual information not some made up stuff that i know nothing about.no one has given this company more than 1 star. How is this a "great" company????. Its total cr@p. Look at the reviews how many people have 1 review and its for transunion??????? I dont think so, im calling scam. Notice the reviews have names of agents who work at this company?. Who reviews a company like that other than people who are payed to do so or are being told what to put on the review. The reviews have more false information than my credit file i didnt think that was possable.

05/08/2019

Dil Khela

1.00/5.00

"RADIO SILENCE. NO RESPONSE!"

I wrote to Call Credit almost 2 weeks ago and I am still awaiting a response. Furthermore, I then emailed them twice and still no response. I need my credit file updated asap and they are absolutely terrible with communication. Why can they not provide a contact number?!!!

30/07/2019

Leon Lumsden

5.00/5.00

"Ella went above and beyond to help me…"

Ella went above and beyond to help me sort a serious issue with my credit file which could've taken months to rectify otherwise. If there is an employee of the month award she should win it.
Ella if you read this, you deserve at least a bunch of flowers and chocolates from me.

Thank you again.

29/07/2019

William Sinclair manson

5.00/5.00

"Fabulous looking credit file site."

Fabulous looking credit file site.. easy to manage and nice to look at.. it is well presented and easy to get info. Well done..

29/07/2019

Tree Hannaway

5.00/5.00

"Needed to change my name after divorce…"

Needed to change my name after divorce a simple email later and it was sorted! Great stuff! *****

26/07/2019

Catherine Agnihotri

5.00/5.00

"I needed to put password on my credit…"

I needed to put password on my credit report as I have been subject to identity fraud. Their response was excellent and I am now protected effectively. Thank you.

23/07/2019

Andy Squires

5.00/5.00

"Credit File enquires."

Fast response to my email concerning my Credit file. Would Recommend them. Good service & very polite staff.

23/07/2019

Richard Neville

5.00/5.00

"I had a fraudulent loan application in…"

I had a fraudulent loan application in my name hacked details call credit were very responsive to the problem and their security team nipped it in the bud

23/07/2019

Ollie

5.00/5.00

"Excellent customer service with fast…"

Excellent customer service with fast and useful email replies. Got my credit report sorted after failing to get any reply from other credit reference agencies.

19/07/2019
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