"All the call line options direct you to…"

All the call line options direct you to the website. Awful and amateur approach to credit rating. Uninformed customer helpline assistants.

"Sorted a notification"

Sorted a notification for me sympathetically and with compassion. Great service five stars

"Absolutely brilliant service"

Absolutely brilliant service. I have a dispute which needed some information and it was dealt with swiftly and with good customer service.

"I was very pleased with my response…"

I was very pleased with my response from Neveen. Dealt with my query very abruptly and professionally making it easier for me to deal with the situation at hand!

"Quick service"

There was an address that I'd never lived at or had any connection with on my credit file... a chap named Conor sorted it out for me really quickly.

"Annabelle was very swift to reply and…"

Annabelle was very swift to reply and help me with my account query.

"PROMPT RESPONSE"

With no reservations I would recommend this company to anyone wishing to use it. I was really pleased and grateful to their prompt, clear and professional responses to my queries. Credit go to Laula who tirelessly responded to my emails with clear and precise details of what I wanted to know which she did with the highest degree of professionalism. Very appreciative for the support she accorded to me that left me very satisfied. Keep it up Laura and thumbs up.

"Prompt Assistance"

Conor helped me by removing an alias I had never been known by very promptly. Much appreciated.

"Annabelle was very helpful with dealing…"

Annabelle was very helpful with dealing quickly and efficiently with my request and having it resolved.

"You’ve all been so prompt with…responses and answers to resolve"

You’ve all been so prompt with responses, personal and professional in a subject that I really dislike, tarred with my name from my past and ex husband.
Everything else I am positive and full in control. My finances have been a nightmare and I have paid for in many ways. As a team you have helped resolve and bring conclusions. I’ve slept well this week, the first time in ten years!
Thank you all for you efficiency, effectiveness and efforts.
Happy bank holiday!
Thank you!