"Hassle-free exchange"

Thank you for the replacement boot liner received this morning for our Civic. As the photo shows, it’s a perfect fit!

It’s worth noting that the measure of a good company is NOT how they perform when things go well, BUT how well they do when mistakes happen. I have found that CarMats have provided prompt, civilised and excellent service!
I have ordered twice previously and had trouble free experiences. On this, the third occasion, the wrong boot mat was sent. I was able, free of charge and with very little hassle, to return the mat. I received the new (correct) mat within a week. I am delighted with the service andI have every confidence in ordering from them! Many thanks!

"Prestige mats lifetime guarantee is a little misleading"

I ordered prestige mats. They do feel good quality and arrived within 3 days, but having recieved samples of some "standard" mats. I believe these £120 "prestige" mats are the same carpet as the £60 "main dealer" mats.

However, these just come with the guarantee that allow a "free" replacement should they wear through. Except it isn't free because its just twice the price.

Super deluxe is the same as home comfort just with a thicker base. These are the thickest carpets

"Quality Fitted Mats - Excellent Customer Service"

I originally ordered mats with trims however, I changed my mind and called 2 days later to ask if I could change to no trims. This was agreed on the phone however, the mats arrived with trims. A quick telephone call and e-mail later and a new set of mats are on their way and told to keep the original mats for spares! Excellent customer service from Amy and the mats (with the trims) are top notch for the price and fit well in my 2020 Tiguan!

"Poor quality and badly finished car…"

Poor quality and badly finished car mats. Not worth the money.

"Very poor quality mats"

Very poor quality mats. Not even a year in and the driver mat need to be replaced even after paying extra for a padded mat.
Cheap mats from halfords lasted longer!

"Car mats UK"

Car mats UK - Excellent quality product and customer service. Highly recommend
I ordered a Skoda Karoq boot liner and when it was delivered it didn't fit, turns out there are two different boot layouts for different karoq models!!
Amy on customer services was excellent, she investigated the issue and they got hold of my model karoq to make a new pattern within days. She kept me informed and was so helpful, lovely lady.
The new liner fits perfectly & I'm so happy with it.
Definitely would recommend them.

"Do not go anywhere near car mats"

Do not enter any circumstances by anything from this company I ordered mats for a Vauxhall Insignia they don't fit they're too small I have sent the company photos show it that they are too small it is quite obvious not to the company then they're not having any of it it's a pretty I can't put photos on this site so you can all see hypothetic these carmatch really are and don't be fooled by that advert on tiktok then not of high quality they are poor quality that is a fact they are thin like paper and I put the expensive ones

"I recieved my mats which when looking…"

I recieved my mats which when looking at the packaging i thought why so heavy.? Then i opened up the packaging and thank god these were my mats but inside my parcel i recieved someones else. Obviously this is for a christmas present so i recieved mine in time. But as i have someone elses i feel gutted for them..
If you are from wolverhampton and you can supply proof of full address and the writing on the mats then these are yours that i have.
My email is laura78nicol@hotmail dot co dot uk we can arrange for you to recieve the mats.
Apart from the bungle of my parcel thank you. But more carefulness needs to be had so not to add 2 diffrent orders from 2 diffrent people in one parcel.

"All delivered as promised"

Turned up 5 working days after ordering, good show as it’s Xmas.
I wasn’t too hopeful but all worked out in the end👍

"Praise be to the Internet so I can post this from the Far East, they’re that good"

I’m not even from anywhere near the UK and I created an account just to post this review, each time I buy a car I order carpet mats from a British seller as here in the Far East drivers tend to favour rubber mats and I hate these, well the carpet mats I’ve just received are some of the plushest and definitely the best for the price by some measure as the last retailer I tried with this grade of carpet charges about 40% more! The quality of the stitching is top-notch with no loose threads or bits and there’s no unpleasant smell as well. Looks like I’ve found a new go-to retailer.