"I had an issue and they came up with a…"

I had an issue and they came up with a quick solution to fix it.

"Rubbish quality at high prices"

Website looks great, pictures of items looks good.
However eventually when it turns up….. the quality is shocking, DO NOT WASTE YOUR MONEY.
Customer service is non existent, as clearly they are Chinese they don’t have to abide by uk consumer law and won’t refund. They only offered to refund 25% of the shipping fee, laughable. They know there products are bad and just hide behind there returns policy. I spent over £130, I may as well have thrown it in the wind.
Hope this helps

"I came across Teslaunch looking for…"

I came across Teslaunch looking for pillar delete for my Model Y. They had the product for the best price available. Shipping was 4 weeks. Not the quickest but not every thing is Amazon and more importantly customer service was quick at answering my email when I asked for an update. The product arrived and I didn't like it. I don't fault the seller. I'm used to a certain type of auto vynyl and this wasn't it. I contacted the seller and they said I could return the product if I paid shipping or I could keep the product and they would offer me another product (with a $50) price tag for just the cost of shipping ($10). The other product was also something I was really interested in so I went with it. Teslaunch has a lot of products for great prices and their customer service has been incredible at responding to my questions and resolving my issue.

"Great service!"

Very good and fast service! One item was damaged by delivery and a replacement was already shipped within a day, great customer service!

"Its a drop shipper"

Its a drop shipper. If I had known that, I wouldnt have placed the order.


their website claims 6-12 days. well, I ordered mine on the 9th of March, it shipped on the 12th and it is now the 28th. on the shipping page, its all in chinese. thankfully my phone translates it automatically.

"The email response process was very…"

The email response process was very good. I appreciate that a genuine effort was made to correct or mitigate the issue. Although I was a little disappointed with quality of one of the items, I would definitely shop here again because of the fast response.

"Happy with the customer service"

Happy with the customer service, very quick and responsible.

"Avoid"

You'd reckon after decades of buying stuff on-line I'd at least have the common sense to try and find some reviews before shelling out a few hundred dollars for a Model Y rim protector set.What garbage.Nowhere in the sales pitch did they mention double sided tape so when a lengthy roll fell out of the packing box I thought"Ruh-roh".My worst fears confirmed.Low quality manufacturing that don't fit.I guess what the tape is for right>Avoid

"Ordered wheel covers over a month ago"

Ordered wheel covers over a month ago, and item has still not even been shipped! Customer service repeats excuses about delivery location issues, supplier material delays or "logistic channel" problems, but no ETA is ever given. I don't expect to ever actually receive quality wheel covers from this site. Avoid ordering from them if possible.

"Caution SCAM!!!"

Ill bought wheelprotectioncovers for my Tesla Model Y (160€!!!), the quality of the product is very horrible, it doesnt even fit and fall off without driving.
At first they offered me a 50% discount, but when I said, I really wanted to send it back, the return was described to me as not worth it. I was offered an 80% discount, I agreed to 90%, the 80% discount was given without my consent. When I read the reviews I think I won't see any money.
PLEASE DO NOT ORDER ANYTHING FROM THERE, IT'S A HUGE SCAM!