Teslaunch
Brian Dobrzensky
Mark
"Terrible Customer Service"
If I could get this company negative stars, I would. I bought sunshades in Nov 2023 for our Model Y. They were terrible! The shades fell off the window every time the door was opened. I requested a return. They refused to provided shipping. Refused to accept the return. In steady they offered to refund 50%, then 70%, then 80% and allow us to keep their garbage product. We finally agreed to the 80% just to get it over with, and THEN NOTHING. No refund. No more emails. No more nothing. Worst customer service experience I have ever had. Terrible company. Find another vendor for your Tesla accessories. Terrible experience.
NI BAN
"This site is a scam"
All-In-One Rim Protector For Tesla Model Y 21'' Uberturbine Wheel bought for 200€!
Poor quality product, lost after less than 1km...
I have been asked to share a review on the product, sent a 1-star review, and my comment was not posted. They only share 5-star reviews...
This site is a scam
Customer
"I ordered an item from Teslaunch which…"
I ordered an item from Teslaunch which was delivered in good condition and on time.
The mistake was on my part in which I ordered an item that did not fit my model Y
I raised this with the suppliers they came back with a solution very quickly and the matter was resolved and more importantly a refund was sent.
So my experience leaves me with a peace of mind and confidence to order again from Teslaunch
D Vo
"Teslaunch's customer service is outstanding!"
Teslaunch's customer service is outstanding. They responded to my concern quickly and resolved my issue with no hesitation or delay. I will continue to be a loyal customer.
Matthew Paul Crowhurst
"Teslaunch personable service"
Teslaunch provide a wide variety of products for all current Tesla models. These offer a nice way to upgrade and/or personalise your vehicle to your own tastes. Very pleased with the majority of products that we purchased from them. Where one product failed, they were personable and swift to act upon and resolve the issue. With this trust in place, I will purchase from them again in the future.
Reggie R
"Issues with order that were resolved…"
Issues with order that were resolved very quickly. Will order again.
Gail Glenn
"Edited review...I did eventually received the seat covers that were ordered and they are very nice and are made well."
If you don't want the product in your lifetime then place an order. Bought a Christmas gift November 30th, still have not received it Jan.5th. Thought it was a company from US, but my credit card was immediately charged through PayPal everything in Chinese. I'm done with this...very disappointed.
jason cates
"Rim Protector Adhesive Failure"
Purchased the 20" rim protector in black. The adhesive on one of the protectors failed after 2 months. Teslaunch would not replace the item. I had no choice but to purchase a replacement. I'm generally pleased with the product (the do the job and look good) and at this point consider the failure to be a "one-off". However, I am extremely disappointed that the company does not stand behind their product.
Paul Oliver
"Do not use this company"
Do not use this company. Feels like it is run by children. bought wiper blades for the M3, they were for a left hand drive version and not reversable when i asked them about t they sent me a video on 'how to change wiper blades' it was a video for a different type (the hook type) so no use at all. they just got more and more sarcastic with their replies.
Order was late due to being missed in some office process?
no refund available as i had already tried to install them. no VAT receipts either. whaen i asked for a VAT receipt they didn't seem to know what I was talking about.
be warned and shop elsewhere!!!
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