"SENT PART AN ORDER"

SENT PART AN ORDER

I ORDERED A FULL SET OF IRONS AND 3 WEDGES. THE BOX ARRIVED AND I INSTANTLY KNEW IT WASN'T HEAVY ENOUGH. OPENED IT TO FIND JUST 2 WEDGES INSIDE.

THEY HAD NOT SENT A FULL SET OF Mizuno Pro IRONS. SPOKE TO TO SUE WHO WAS NOT HELPFUL AND BLAMED THE COURIER. I HAS TO RING BACK ALMOST 1 WEEK LATER FOR AN UPDATE SHE TOLD ME THAT THEY HAD SENT THE CLUBS AND IT WASN'T THIER ISSUE.

IT WASNT THE COURIERS FAULT AS THE BOX SEEMED TO BE OK HOWEVER NO LEGIT COMPANY WOULD EVER SEND SUCH HIGH VALUE ITMES IN SUCH A THIN FLIMSY BOX.

SUE TRIED TO TELL ME THAT IT WAS A MIZUNO BOX ... SHE MUST THINK IM STUPID CAUSE MIZUNO BOXES ARE STRONG AND BLUE. THIS WAS PLAIN CARD AND AS THIN AS PAPER.

NO EXTRA PACKAGING WAS USED INSIDE THE BOX AND THE BOX ONLY HAD ONE BIT OF WEAK TAPE SECURING IT.

IM 100% SURE THEY HAVENT SENT THE CLUBS HOWEVER IF THEY HAD THEY WOULD HAVE ARRIVED DAMAGED IN THAT BOX.

NO INTEREST THE COMPANY AND SUE WAS BEYOND RUDE ON THE PHONE. SHE SAID IF IM NOT HAPPY I SHOULD RING THE POLICE. CRAZY

I HAVE SPOKEN TO THE POLICE AND THE CARD COMPANY AND THEY ARE STOPPING THE PAYMENT ASAP.

ONE OF THE WORST EXPERIENCES EVER

"Ordered the cobra xl graphite clubs"

Ordered the cobra xl graphite clubs and they arrived no problem within 3days and in perfect condition. Price for this package set was £100 cheaper than competitors and came with a further £50 at purchase due to Jubilee celebrations. Great service on delivery and communication and will certainly be ordering further products and telling my friends to look at Clarkes Golf first. Just heading out this evening to give them their first swings.

"Five stars all day"

Five stars all day. I only ordered a hat. They completed my order in record time. Kept me updated regarding delivery. I will definitely be using this company again. Well done Guys.

"I've received my Footjoy shoes"

I've received my Footjoy shoes, it's hard to get size 6 in mens golf shoes, quality shoes at a great price.
It's easy to give 5 stars when the transaction is seamless. Clarkes customer service was excellent when there were issues with delivery, addressing the problem efficiently and with urgency, in a proffesional courteous manner.
I will happily buy from them again and wouldn't hesitate in recommending Clarkes Golf.

"5 Stars Hands Down"

5 stars hands down! It is easy to give a top rate when everything goes smoothly but you can only trust a business when something goes wrong. I had an issue with my order which happens, but I have to give 5 stars after the way they handled the issue with my order. I had a call from the shop, nice lad. A call.. these days it's hard to get a response via email, over the phone is something outstanding these days. And that was them contacting me, not the other way around. I was offered multiple options keeping my order or the get the money back. I'm very happy with the level of transparency and for the fact they gave options. I had previous experiences where the shop just cancel the order without bothering to ask me what I wanted or either taking accountability for their fault. I'm a rookie, but when the time comes I will definitely come back to upgrade my gears with them.

"First time buyer"

First time buyer - really impressed. Good value for money, quick delivery and great comms. Needed to exchange sizes, free return and got the new size within a week. Recommended

"First time club fitting"

Had a club fitting for the first time ever here this morning with Andy. Was a little bit apprehensive at first and didn't know what to expect as I'd heard mixed reviews on club fitting experiences. I didnt need to worry as the whole experience was fantastic from start to finish. Andy was very helpful and I didnt feel like he pushed anything onto me. There was a massive range of irons to try so was good to try a few different brands. He spent time with me making sure I was happy with the selection I made. I didnt feel rushed into making a decision and didnt feel pressured into buying. Overall I would rate the experience very highly and recommend anyone who's wanting to get fit for golf clubs to go here and see Andy.

"Great As Always"

Bought from here several times, great service and no issues and all of the guys are happy to help should you need assistance. Use with confidence.

"Had a club fitting for irons Driver and…"

Had a club fitting for irons Driver and wedges. with Andrew. He explained that my irons did not need to be replaced, I changed to a Ping g425 driver short shaft regular flex and wedges with softer shafts. Andy knows his stuff explained everything about what I needed. Top class golf club fitter.

"I am writing this review as I’ve just…seen review that dose not reflect what I’ve seen"

I am writing this review as I’ve just read a pathetic review regarding service over a electric trolley. I started playing Golf again last November 2021. I purchased all my Clubs from the King Cobra range from Clarkes in St Helens. They altered all my Wood & Driver free of charge even after I had used them. I then purchased a Moto Caddy electric trolley. After 1 round I thought there was something wrong with it . A simple phone call and 8 was asked to return the trolley . Upon return and inspection it was a faulty charger that they replaced immediately. NOW THATS GOOD SERVICE. I Aldi wanted to upgrade my Rescue Wood to the new Radspeed . Again awesome service part ex my speedzone without any issue’s . I must have spent around £2k with Clarkes over the last 12 months if I was getting poor service I would not be going back all the time . Also would not be having lessons with John . Thanks Clarkes Golf I feel you’ve got a great team whom give great service.