SRN Home Improvements
Matt
"Had to use the after sales to fix a…"
Had to use the after sales to fix a window, I personally don’t think they could have done it any faster, always professional service.
Gerry Mcquade
"Company and workforce at my home we're…"
Company and workforce at my home we're true professionals from start to finish cannot recommend them enough anyone wanting windows and doors this is your mob to do it 👌👌👌👌
John
"Very happy with my experience"
Very happy with my experience, service was speedy, very well advised throughout process.
Happy with completed job, workers who did the work were very friendly, would recommend.
David Anderson
"Very friendly workman"
Very friendly workman, very happy with quality off doors and windows, we had some issues which were addressed promptly. I would have no hesitation in using SRN again in future.
Elaine
"Elaine "
Can’t speak highly enough about SRN which is a great company.we are delighted with our windows and door. From start to finish everyone was very friendly and professional. Graham and his team were very hard working, pleasant and polite cleaning up as they went along so no mess and a pleasure to have in our home. I would definitely recommend this company.
Alison Stewart
"The windows are great quality and the…"
The windows are great quality and the installation was quick and effective. The installers, a team of three men, worked in harmony with each knowing what each other had to do. They were pleasant and helpful and advised me on how best to use the windows. I am noticing a big improvement in heat retainment and noise exclusion. I would highly recommend
Gwendoline Thain
"We had six windows fitted to our home…"
We had six windows fitted to our home in September and the workers were very respectable of us and polite, they never stopped working not even for a tea break. There was no mess left at all, very tidy workers and helpful as to any questions we had. Well done lads .
Joanne C
"Great service from SRN"
Great service from SRN, very pleased with my new front door and patio doors.
Customer service 5 stars!
Fitter Jamie was friendly and he did a great job. Will definitely use SRN for future home improvements.
douglas brown
"Quick and professional installation…"
Quick and professional installation from the SRN guys. One or two minor issues such as scrapes to upvc frames, which were all sorted within a couple of days. The difference is noticeable with regards noise reduction and heat retention already.
Very happy J&D Brown
Laura S
"Ross doesn't mean to be cheeky...he just is"
Kenny was very pleasant when he doorstopped me earlier today and said the company where in the area installing windows in homes that had recently had their rough casting redone to further improve energy efficiency as part of a government funded scheme. I agreed on a visit later today to discuss a free no obligation quote that would be valid for 12 months and Campbell another polite and friendly gentleman showed up to do this. I explained we would be looking to move a year but I understood with my front windows being the age they are that it would be a selling point if they were upgraded to match the rear of the property. Campbell asked if I would be interested in financing this, something Kenny also brought up and I said no as per all previous home improvements on a large scale I pay using finances from my parents that wouldn't be an issue. Campbell then makes a call and asks to me to speak to Ross (his manager) because normally they require an on the spot decision and that he would probably rather I took finance than go through my parents. Ross opens the call with " hi I don't mean to be cheeky but why you asking for a window quote if youre moving" I kindly explained to Ross who clearly isn't the customer service manager that he was coming across as being very cheeky intentionally or otherwise and that I am looking to make home improvements in order to sell the property he continues on about me spending thousands of my parents money (I made a mental note at this point to ask my parents if Ross was my brother because he was behaving like it was his parents money I was using) and that he doesn't want to waste Campbell's time in my house he will send me out a pack (he needn't waste my time or the postman's with that). I am passed back to Campbell who then explains that they do infact need an on the spot decision and that Kenny would book an appointment to an empty house if he thought it would get him more bookings....this is when I ended the visit.
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