Spreetail, LLC

Business Services
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524 reviews
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Customer Reviews about

Spreetail, LLC

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Joel Lidberg

4.00/5.00

"received trail camera"

received trail camera, no s d card, corroded battery box. had to clean it to get camera to work. said the box had been opened, but i thought it was new, obviously was very usede!!

Happy to report, that as of today, the company reimbursed me the whole amount of camera.

08/02/2022

Kyle Silvia

1.00/5.00

"DON'T DO BUSINESS WITH THIS COMPANY!"

DON'T DO BUSINESS WITH THIS COMPANY!
We were a vendor with them. We spoke to Kenny (he left the company about 4 weeks after speaking with him) Then we dealt with Lindsay and Liza. They were great at first. Seemed to want us to succeed. They helped us along the way. Then it all went downhill. We were not on the sites they said we were going to be on. They had said they would order more and more units from us as the PO's came in, they didn't. Then we asked why we weren't on Target? They said it took 90 days to get on that site. Wrong! We spoke to another vendor and he was on Target less then 30 days from starting with Spreetail. THEN they sent us a PO. We fully prepped the order with material, labor and they sent us a cancellation of that order once we were ready to go. They did not honor their side of the deal, they lied to us from the beginning and looking back, hind site is 20/20 they are not business friendly. When they promise you the moon- RUN! Do not do business with this company.

06/02/2022

Brittany Rose

1.00/5.00

"price gauging"

Spreetail was price gauging all summer on pools. They marked up there pools by nearly 100% because of the pool shortage. Terrible company will be reporting them to everyone.

05/02/2022

Everett Batson

1.00/5.00

"Dishonest Company !!"

You make one order from them they send the wrong item. Then they save your credit card info and charge $400. and send you something you didn't order. Why would you order from them again when you was unhappy the first time. STAY AWAY FROM THIS COMPANY !!!!!!!! You are BOTH very CROOKED Companies.

01/02/2022

Keith Murphy

1.00/5.00

"Chicken feeder and waterer"

I bought a chicken feeder and waterfront about 3 months ago haven't gotten them didn't get tracking number don't know where they are can't get a response from anyone

31/12/2021

emac

4.00/5.00

"(Edit: They redeemed themselves) Horrible Customer Service"

I ordered a trailer hitch for my truck, off of Amazon, that was sold and shipped through Spreetail. It was the last one according to the item count. I was shipped a poster frame. I called to return the frame, and hopefully get the trailer hitch shipped to me. I was told the hitch was out of stock and they’d just refund me. I explained I had ordered the last one, and since it wasn’t shipped to me, it was probably in their warehouse. No effort was made to contact their warehouse, and I was made to feel like I was inconveniencing them. I finally spoke to someone who gave me the email address for one of their warehouses, as they didn’t have a phone number to call. I sent an email, and never received a reply. After trying other routes to see if the hitch was still on the shelf, I was told it was not. I felt like I was just being pawned off, so they could be done with me. No effort was made to remedy the situation, other than just refund me. I wish I could post pictures to this review, because the shipping label clearly says trailer hitch. There is obviously zero quality assurance, because anyone with half a brain would be able to tell a poster frame is not a trailer hitch. They’re not even similar. Horrible experience all around.

Edit: After emailing Spreetail, I actually received a phone call from the person in charge of customer service. He went above and beyond and got me the trailer hitch. He assured me that steps are being taken to improve their customer service and quality assurance, so future issues like this will be avoided. I went from frustrated and angry, to extremely happy.

30/12/2021

Robert White

5.00/5.00

"I purchased a drive mobility scooter…"

I purchased a drive mobility scooter every thing delivered as promised. I received it 10 days early good job thanks.

29/12/2021

Kenan C

1.00/5.00

"Truly the most frustrating"

Truly the most frustrating, worst customer service I've ever worked with.

Not sure if they're just that incompetent or flat out lying, either way I'll never buy from them again.

09/12/2021

Alex Brecher

1.00/5.00

"They spam customers and continue…"

They spam customers and continue sending unsolicited emails even after multiple requests to stop. I'd never use a company with these terrible business practices.

PS: you spammed my company multiple times to use your service (SPREETAIL) as a vendor. This isn’t related to a purchase I made via Amazon from you.

22/11/2021

Meridith Blackburn

1.00/5.00

"Only half of a Christmas tree came! Hassle!!"

I ordered a faux Christmas tree through amazon.com from this vendor. The order initially showed that it had promptly shipped and provided a tracking code through FedEx but the company immediately contacted me saying that the shipment was running late and possibly lost. I was concerned because the amount of the order was so much (over $600) and I needed a tree in time for Christmas and thought I had solved that problem with this order. This vendor's tree was the cheapest option for what it was that I could find online btw. They offered me a refund and I took it reluctantly and began searching for another option (all more expensive). Then, half of the tree I had ordered showed up weeks later (post refund) with the other half nowhere to be found to date. FedEx says they never received the package from the vendor at all despite having a tracking number. I contacted the vendor to let them know I had received half of the tree and they want me to ship it back! It is a huge box. It should not be my responsibility to send it back. They say they do not have the other half of the tree either to resend and make my tree functional (even if I pay the full price again). My overall experience has been a very stressful and unpleasant holiday hassle. Do not deal with this vendor just because they offer good prices. You get (or don't) what you try to pay for!

05/11/2021
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