Spreetail, LLC

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524 reviews
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Customer Reviews about

Spreetail, LLC

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Joe

5.00/5.00

"Ordered a sprinkler pump"

Ordered a sprinkler pump. I was told we would see it in 3 day. It was on our door step the next afternoon. Less than 24 hours. Better than the luck I have been having with Amazon lately

27/04/2018

Rashida Buck

1.00/5.00

"Horrible customer service and policy"

Horrible customer service and policy. I ordered an item from Walmart.com I thought but it was actually from VM Innovations. They used some random delivery service that I never heard of that apparently left my package outside in front of my high rise apartment building. Someone took the package I guess and VM will not refund my money and said I have to file a chargeback with my bank!!! Then had the audacity to say I can purchase the item again at a discounted price. What sense does that make. BUYER BEWARE!!!! Oh and the customer service reps are extremely condesending especially Rachel. I will never shop with them again. I wish I could give then zero stars!!!!!

18/04/2018

DARRLA DAWKINS

5.00/5.00

"HIGHLY RECOMMEND !!!"

I PURCHASED THE 10FT X 30" POOL AND THE FAMILY LOUNGE POOL AND BOTH RECEIVED IN PERFECT CONDITION EASY TO SET UP . SUPER FAST SHIPPING I HIGHLY RECOMMEND THIS COMPANY !!! THANK YOU FOR THE PROMPT AND SPEEDY SERVICE !! BY THE WAY THE FAMILY POOL WITH THE SEATING AREA WHIL THE LITTLE KIDS CAN SWIM WHILE MOM AND DAD ARE IN IT WITH THEM IS A BIT BIGGER THAN WHAT I HAD THOUGHT SO .... GREAT AND PLEASANTLY SURPRISED !!!

08/04/2018

Carmen Perrone

1.00/5.00

"Non existent customer service"

I have ordered twice from this company. I should have learned the first time.!! I bought an industrial fan, and all the parts were not included. Never received them even though they said they would ship out, waited 3 months and still no items. The poorest customer service Imhave ever encountered. Second time around I ordered a rocking boat for Easter, I placed the order on March 17 th and after not being able to track the package the entire way, I contact them and they told me the shipment was cancelled. Never even sent me an email or anything!!!!!

01/04/2018

Heather Rofkahr

1.00/5.00

"Awful awful company!"

Awful awful company!! Ordered a swimming pool for $579 got a email staring they needed me to call to update my phone number and set a date for shipping I called the next day was suppose to be delivered Tuesday the 27th I never received a phone call about delivery or anything so the company returns it and it charging me over $200 something for return fees I have called numerous times and they tell me the same thing please think twice before ordering from this company

30/03/2018

Gina Rodriguez

1.00/5.00

"My order was shipped with a low budget…"

My order was shipped with a low budget delivery service which they claimed that my package was left in front of my door. I stood home all evening waiting for package which never reached my door step. Customer service can't help until delivery service does an investigation and so on. Never will I order through this company again!!

15/03/2018

Karen August

1.00/5.00

"Stay away!!!"

Stay away!!!! Never received my airbed.They offered to sell me another. That is no solution. They should ship another and file a claim with FedEx.
Nothing but a hassle. Why Walmart would associate with these people an approved vendor is beyond belief,
I would give 0 stars I could.

13/03/2018

Ron Carroll

1.00/5.00

"Order a 16" Poulan chainsaw"

Order a 16" Poulan chainsaw, "certified refurbished". Received the saw, gassed it up and it was very hard to pull start it. They told me to take it to a place 30 mins from me for repair. $22.00 to fix original issue of it not cranking. They reimbursed me $30.00. The hard to pull was a bad spark plug. Certified refurbished with a fauled plug. Wow. After picking up the saw, I started it and it kept stalling. Contacted them again, they said to send it back on their dime and they will refund me the purchase price. Now, the $30.00 that was supposed to be reimbursement for the repair is now part of the complete refund of the purchase. They now are saying they are not going to reimburse me for the repair of it not cranking. Crooks, they say they can't refund more than the cost of the saw.. So, that spark plug in that saw is mine because I paid for it but I had to return the saw with all parts.
Buyer be ware. Not honest, don't believe in doing the right thing. No worries VM, you just costed yourself more than $30.00.

16/02/2018

Samantha Gerken

5.00/5.00

"This company backs all of its policies"

This company backs all of its policies, they don't cover return shipping, but that's listed clearly on their website. Their shipping is FREE and FAST and they're customer service is second to none!

06/02/2018

Sarena Fox

1.00/5.00

"Worst company ever"

Worst company ever. Paid $20 for the wrong size speakers and they charge me $18 to return?? Never buying again I don’t recommend to anyone.

22/01/2018
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