"No response for customer request"

I purchased a super charging station for DJI Mavic PRO on December 4th. When I received it I realized that I bought the wrong one and I should buy the one for PRO2. I have been contacting the company via email and phone calls since then requesting to make an exchange.
But it's been 2 weeks I haven't received any responses. Has anyone had any experience contacting them?

"If I could give 0 stars I would"

If I could give 0 stars I would. Order placed Nov. 26th. No shipment, no follow up and no response to phone messages or email. these people are straight up thieves.

"First impression good but downhill now."

I had a great experience first time I called Drone world. It was the only company that would answer their phone and answer a lot of the questions I (complete novice) had. I decided to buy from them. Since then I've had a number of questions. Wrote them all down and have called a dozen times, left messages no call back. So I emailed. I got some questions answered but not all and quit responding. I don't know if something happened and they became short handed or what but started off good and now I can't get ahold of anyone. Still waiting on the rest of my shipment too.

"Ordered kit never received on promised…"

Ordered kit never received on promised dates and still have not gotten anything . No one answers phones or emails! I was promised my drone overnighted on the 6th and nothing! do not use this company they do not care about the customer! 2600 dollars spent and nothing!

"I am a commercial drone pilot"

I am a commercial drone pilot. I recently ordered a Phantom 4 Pro drone, plus extra parts - ORDER #46525. It's been over 3 weeks and I do NOT have my drone! When the order was placed on November 21, 2018 - Drone World said everything was IN STOCK! 3-5 days shipping.

As of December 11, 2018....I have only received a small box of parts. NO DRONE was delivered! I have called 3 times and left messages - NO response! I have have emailed twice with my order number. NOTHING - NO response!

I am being forced to cancel my corporate credit card and file a dispute with my credit card company - and will NOT pay the bill. The credit card was charged - and I have NO drone. That's terrible!!! NO response from Drone World in over 3 weeks - NOTHING!

"Non existent customer service..."

Non-existent customer service...have been trying to contact for 2 weeks now both through email and phone and have not gotten through

"Mavic 2 pro"

Freaking legit and the bundle packages are worth it!

"Good Sunshade I recommend"

Drone World has a good customer service team and a good product. I purchased the ipad mini 4 sunshade and extender and wasn't sure if it was compatible with the Mavic Air. They responded quickly and I puchased the right shade. Good quality product with good customer service.

"Drone World stole my money!!"

I ordered a Thor charging station with two Spark batteries on 17Nov18, still no product, no response to the MANY voicemails and emails I've left them., I feel very disrespected, I'm ready to pay them a little visit and I'm not afraid to go to jail.

"Great service and quality"

The service you provide and quality of the products you sell is extremely good. I ordered a Thor Charging Station from you and not only is it a superior product, this product arrived ahead of schedule and the order processed without a snag. Thank you