"I HAVE JUST SIGNED UP FOR IDENTITY…"

I HAVE JUST SIGNED UP FOR IDENTITY FORCE WITH ALL MY INFORMATION. SO FAR, GOOD.

"Missing some basics"

1. No compatible with Safari browser
2. Says "Get More Protection" and give you a % but then links to a page with zero guidance as to what you need to do to increase your protection.

"can't find your telephone number and…"

can't find your telephone number and your site won't allow me to finish regeristering

"poor"

poor customer service

"Should add LinkedIn to monitoring tool."

Should add LinkedIn to monitoring tool.

"The account set up does not go…"

The account set up does not go smoothly. Links in the welcome emails do not work and the credit monitoring answers to the questions do not register and instruct you to contact member services. I am leery about the level of protection I will get from a company that has so many new member account set up glitches.

"Your instructions lead to dead ends"

Your instructions lead to dead ends. Says to adjust alerts, go to Dashboard and select My Services, which is no where to be found.

"unable to finish registration online"

unable to finish registration online

"Filled out all the fields and entered…"

Filled out all the fields and entered saved only to get an error message and to call customer service.

"How the heck do I get the free credit report"

You guys send me an email about getting a free credit report... I click the link and can't find out how to do it after logging in. I looked everywher, I think, and no luck... What am I missing??

It would have been great if the email for the credit report had linked me directly to the free credit report offer.

-Jon Forsberg
Northstar Anesthesia