"Text Updates"

I would like to receive text updates, and I would rate your services higher if I could, but unfortunately it is incredibly inconvenient to not be able to set up a time period during the day in which to receive them. I do not appreciate receiving the alerts from 11PM to 7AM.

When I contacted customer service to see if adjusting/limiting the time period was possible the CSRep was incredibly unsympathetic and acted as though I was an inconvenience in even bothering to call him with my question and directed me to login and turn them off. When I asked how to do so he let out a very audible sigh of disgust and then gave me a brief and abrupt explanation of how to do so.

I had no idea that may calling for information and a request from a service that I subscribe to and pay for would be so ill received. I would recommend your products to others, but I cannot at this time due to the way I was treated by placing a call to your company.

"Poor account info on website"

My account information does not include how much my service fee is, when I signed up, and when the billing occurs. No clear way to end your monthly service with Identity Force.

"I was hoping for a service with a phone app"

I only get notices via email to check my online account. I want quick notifications that pop up on my phone.

"Great Response"

I posted a negative review thinking that IdentityForce was directing me to a backup service which had a pop-up that won't go away. The service representative called me within a few minutes and explained very patiently that the popup and back-up program is not a part of their services. Very impressed with the quick response. I hope they are this quick to alert me of identity problems.

"Well balanced"

Anything information needs watching by a third party that protects it, makes service transparent, and executes solutions at will. Identity Force seems to be one of most well balanced companies I've seen.

Credit, Account, Medical, Data, and a Delete feature would seem to cover all the bases. I could totally see someone stealing my identity to get medical care at my expense. The problem isn't that they have a need, it's that I have a need they need and are willing to steal. This would be one of the most awkward crimes ever to be caught up in if they were caught getting care under my name. There are many things people can steal with our identity and it's all bad.

This is one bill I'd try to never cancel along with life insurance. If you don't have it, need it, it's already catastrophically too late.

"A new user is enthusiastic about IdentityForce"

I am a new IdentityForce user. Setup was long and comprehensive, but manageable and user friendly. After reviewing Identity Theft programs at a trusted source Top Ten Reviews, I elected to replace Equifax with IdentityForce. I am happy and pleased to be part of this program.

"Whats needed"

Everything working as it should so far, You need to support mac osx and an "app" for mobile devices would make it a "complete" package.

"really very good in general!!"

I only have ONE issue with the service. I have not activated my Financial Transaction Monitoring as it entails providing my passwords to my card and bank accounts. that really worries me...can you help me to understand how this works and insure me that my passwords will be safe??????

"I Like IT!"

Great monitoring but there are some things that make no sense (like how to delete public records) and they need to condense the credit report or make a mini version.

"Too early to tell, but so far so acceptable."

Still estimating whether I'm getting protection from this service. Will update soon.
Recently Lost my credit cards and thought I had lost wallet assistance. Still unclear of this feature and if it would help me if I loose my wallet or cc info.
Also Has features and benefits other services do not have at present.
Still trying to figure out if the Credit score simulator works as promised.