"Very bad experience"

Very bad experience

"Ovago completely failed to provide…"

Ovago completely failed to provide confirmed flights for a family of four, despite receiving full payment. This resulted in significant financial loss, emotional distress, and disruption of important family events. The company's customer service was unhelpful, and the offered resolution was unacceptable. Seeking immediate investigation and full compensation.

"I put a review"

I put a review, and I was answered, and he asked me to send a flight number, date and all the information I sent it, and unfortunately, there is no reply or answer, just reassurance for fear of losing more customers, beware of this bad fake company.

"Complete failure "

Your connection system with the customer is complete flaws. When system doesn't recognize the complaints, the alternative resources have no attendees. Therefore, the phone system and emails supports are a complete failure.
I made multiple attempts to extend my stay while in Karachi and my husband tried several times from USA but no one responded us on-time so we could make changes to our reservation. Just no more OVAGO. Have a good day.

"SCAM! SCAM!"

if I could I would give 0 stars. I booked 2 round-trip tickets for 2 people at the price of 1468 dollars and the next day they called me to tell me that the price is actually for one person! Lies! some liars! do not book tickets through them!

"During the purchase of the flight…"

During the purchase of the flight ticket, I made a mistake in my nationality due to my negligence. I immediately contacted Cara through the online chat on the official website. She understood my problem and helped me find the best solution immediately. She was enthusiastic, professional and very patient. I am very grateful to Cara for helping me solve my problem! It was a really pleasant purchase experience!

"Unreliable and deceptive with pricing"

For the second time ovago makes be check out and shortly after sends an email that the price of the airline has shot up all of a sudden and if I am interested in the new price bla bla bla.

Then a message follows shortly like this: "We are writing to inform you that in accordance with our Company’s policies and procedures and in order to maintain our customers’ security, we must carry out a basic verification check with your bank. Unfortunately, the billing details provided by you don’t match your bank records."
These are all lies.

"Made it easy to book!"

Easy to deal with, got good prices. Good interaction. Raavi was very helpful and answered all my questions.

"Customer Service at its best"

Firstly my rep name is Nigel. He was patient with me and ensure that he collected all my travel preferences about the flight. He took time out to explain the minimum acceptable connection time. He sent multiple options and we refund until I found the acceptable flight.
I will recommend Nigel to anyone who need assistance.

" AVAGO is a SCAM SCAM "

If I could give AVAGO a zero. It's a scam. We bought international tickets and spent more than $5000. We went to logan Airport and we were told we came when they are closing the gates. We called AVAGO customer service and they stated they couldn't get us on the next flight that they can't even refund the tickets or even reissue the return tickets as a one way. So they scammed $5000. This company was blaming swiss air that they are the ones who took the money yet if we did not board there was no way they did get the money. AVAGO is a total scam