"Completely bad at getting back at you…"

Completely bad at getting back at you and not happy with the refund. Was only refunded not even half of my roundtrip ticket when they cancelled my flight and I had to find another one that was more expensive to go back home. They offered me back $160 for a roundtrip flight tht i paid 1,200 for. I received nothing for my inconvenience. I wouldn't recommend Ovago to anyone.

"Thank you, Greyson!"

Greyson was exceptionally friendly, patient and very helpful. He was responsive to my requests and was able to find a flight at a great cost with the specific criteria I gave him.

"Dixie is fantastic "

Dixie worked diligently to line up the flights I needed and made sure everything was checked and double checked. Thank you Dixie.

"Nope. Can't unsuscribe, pricing games"

Can't unsuscribe without entering an email address.
The 'offer' thing is a game that I won't play.
I got fu*ked by Priceline once. Once. Not gonna give a similar player another chance.

3/29/24 update: now Ovago says that if I don't provide more information, they may pull my review. Wow. Trying just to keep the good reviews, huh? Stop these games.

"At first I was skeptical at following…"

At first I was skeptical at following through with purchase of our family tickets, due to the price increase at checkout. I am reluctant and do not like to ‘chat’ yet Donald was really helpful helping me retrieve the same price and even customized my husband tix. He will be flying back sooner and we all still get to fly to Europe together. Very good customer service. Mahalo!

"Horrible customer service."

Horrible customer service.
They got all my Information wrong and no matter how many times I called to correct them, they still didn’t correct them.
You call them, they might answer you , but will never do what they say they will do.
Also, don’t book with them because, they first get you a low price then they make you pay extra money just for their services.
I did double check with the airlines they booked me the next day and tickets were still the same price for the same route , they just wanted to make more money.
I will never book with them again no matter what, and I advise anyone to listen to other reviews before making a stupid mistake like me.
You will be under their mercy, imagine they cancel your flight!? Airlines won’t change it for you because you booked through a third party, and they won’t answer your call or if they do , they will not help you rebook a new ticket.

"They offer very nice customer service"

They offer very nice customer service, especially Josie spent more than a few hours trying to find good offers on the market. I suggest working with her.

"Amari was very helpful"

Amari was very helpful

"Amazing customer service !! After a long research without finding…"

After a long research without finding what I needed for my flight arrangements for my trip with my family, I decided respond to the chat “do you need anything?” “What are you looking for ?” Amari was the representative that helped me and my search was over !!! Got the best option, excellent price and have to give Amari the 5🌟rate as she followed through and kept communicating with me until I had my process completed and ticked issued
I will definitely reach out to her again and to Ovago for my next trip. Amazing customer service !!!!

"Excellent and nice work done during the…"

Excellent and nice work done during the booking confirmation process