"Don't use wyzant tutor service!!"

This wyzant is terrible company and service. The tutor charges fee without providing the service and the company forces students and parents to pay for the fees! DON'T USE THE SERVICE!! We tried to reach this company to solve the issue. Unfortunately they are only have a robot to reply you. Even we called multiple times, the calls wouldn't have a person to pick up the calls or nor to leave a msg!! No way to reach them!!

"Bad website design "

I've had to contact customer service twice before even starting a tutoring session. Their UI is bad and not set up well. You would imagine there would be an easier way to set up a household account for payee vs user, like a parent paying for a child's tutoring so they each have a log-in for different users, but they don't. Now the price per hour is wrong. The tutor see the correct amount, I see $10 more per hour, and Wyzant customer service says they can't help. I like the tutor selected, but may have to cancel because of Wyzant.

"Terrible website"

Terrible website. No matter what I try I cannot even sign into my account and there has been no communication as to whether it has been deactivated.

"Genius way of getting rich fast - for the founders!"

Wyzant is a genius way of getting rich fast - for the founders! The platform takes 25% commission from tutors and, regardless of a tutor's previous qualifications and experience outside of Wyzant, the platform portrays a tutor's excellence only based on the number of students and hours a tutor gains through its own platform. So, unless you start with an extremely low rate, it's almost impossible to compete with tutors who have dedicated their careers to enriching the Wyzant creators - not worth it for higher experienced tutors that are new to the platform.

My personal experience as a tutor:
I came across an inappropriate student who used vulgar language during lessons and via email, made personal passes at me, and finally began to blackmail me with his power to leave a review. After asking the Wyzant team for help over the phone 3 times, I was informed that they won't do anything about it as their platform is a marketplace for independent tutors. A week later, Wyzant sent me an email deactivating my account without giving any explanation as to why.

I recommend against becoming a tutor on this platform. The competition isn't worth it and their 'routine reviews' are full of it.

"Hit or Miss"

We have used Wyzant on and off over the past 5 years. We have found a few great tutors that were helpful. Recently, we have had tutors cancel at the last minute. In this case, there is no recourse for the student, only for the tutor if the student cancels on them. Also, you cannot review a tutor that is questionable. The system only allows reviews after more than one lesson. This manipulation ensures the high ratings you see on all tutors on their website.

"Waste of time for tutors"

I applied to be a tutor and later my account was deactivated according to 18a rule. No further explanations. Waste of time. I should have checked Trustpilot before applying to Wyzant.

"Buyer beware"

Buyer beware! Hired a tutor for Mcat studies. Paid for services for over a year only to be disclosed to my child by the tutor that the credentials listed were false, the tutor never took the MCAT. This tutor was chosen based on the credentials listed on Wyzant. Wyzant does not check credentials!

"Wyzant is a terrible company"

Wyzant is a terrible company. The tutors are not vetted, and I'm wondering if some of the tutors are actually qualified to tutor anyone.
The tutors are predatory and unscrupulous.
I emailed a tutor and never agreed to meet him, yet he charged my card over $300.
Another tutor delayed the meeting and used several time-delaying methods to run the clock on our session.
The site is full of scam artists. Beware and stay away from Wyzant!!!! I tried reaching Wyzant and I have not received a response or reply.

"I generally had a terrible experience…"

I generally had a terrible experience with them. I think they have a very long delay of processing application. And very unreasonable by deciding at least on my application by citing vetting experience although I have tremendous experience and have a PhD rejected my application.

"Avoid this website!"

Avoid this website. So many problems. here is a list:
1. The tutors are NOT vetted to confirm if they are qualified to teach what they are tutoring you.
2. The tutors have FULL control over scheduling and you cannot cancel or confirm the session. One guy booked me for a session I did not agree to and then charged me a cancelation fee when I realized i had a session. Another guy booked a 2hr session even though I only asked for a 1 hour session.
3. You get charged as long as you are in the online tutor room with the tutor. tutors use this for their advantage by elongating the session at the end. for example they will try to talk to you about booking another session with them while you're being charged in the room.
4. there is a 10% charge fee that the website takes for themselves which adds up quickly.
5. if you delete your credit card info they can still charge your card!
6. good luck getting a refund. you cant talk to a person over the phone and need to email them.
7. no protection for the consumer.