"I made contact once"

I made contact once, and a tutor named Louisa asked me to make an appointment. I didn't even make an appointment exactly, but I waited alone and took $76 off my credit card. I just don't understand, and don't use it again. This is a scam.

"Good luck finding somone who is helpful."

I've been trying to find a Spanish tutor for my daughter. I came across this website and have had no luck. One tutor was supposed to show up last Friday. Never did. She recheduled for today and again did not show up. She made up excuses for not being able to make her appointments. Finally I got one with another lady and she spent the whole hour searching for a Spanish book and did zero tutoring. What a waste of my time and money.

"Wyzant's customer service is absolutely…"

Wyzant's customer service is absolutely horrible. I highly recommend that if you sign up for a tutoring service go anywhere but them. I tried signing up for an account and after 8 business days reached out to see if there was an issue with my account. They claimed they read my profile and then request additional details, which were already included in my bio. I followed up again to ensure the information was correct but instead they closed the ticket. Then on top of that I followed up once more and they activated my account, just because I asked for help. My credentials are valid and I have the proof for them. They justified it with a catch all clause of saying my credentials are not valid, with no proof or real justification. It also appears to be a trend for them to have useless customer support based on reddit and other platforms. Avoid them at all costs and go to literally any other tutoring platform.

"They don't care about tutors"

Same issue as other tutors are complaining about. They're completely opaque with their vetting process. So you spend, perhaps, a week putting up a really solid profile—taking their error-riddled tests, adding videos of you giving lessons, answering questions from students on their website—and then they deactivate your account with zero explanation given. I have an Ivy-league degree and two master's (one in education). Quite horrible experience, and I wish I'd read all these reviews first.

"Bad service."

Both my son and daughter's accounts were abruptly closed within a single day, and the reasons provided seemed quite extreme. My daughter's account was closed due to her sharing it with her brother, prompting us to open a separate account for him. Regrettably, this account was also closed, with the explanation that tutors were not permitted to assist students with their assignments. My son had diligently completed all of his summer assignments but encountered some difficulties that required assistance.

Furthermore, the customer service experience was notably unsatisfactory, characterized by a discourteous representative who abruptly ended our phone call on two occasions.

"better alternatives"

takelessons and outschool are better

"Lack of transparency and shuts people down without reason"

I got everything set up, including taking qualification tests for math, languages, and other areas that I can tutor. Submitted a photo back in May 2023 too. When I logged in again in July 2023, I noticed that my photo was still "under review", so I sent the customer service an email to check. Next thing I know, my account gets fully deactivated due to their user agreement 18(a). I followed up and they just gave a vague answer and said that I can reapply in 6 months.

After that much time spent setting my profile up just to get shut down before I even started tutoring, I'm definitely never using them again.

"Process to be a tutor is insane"

I thought I was the only one experiencing this ridiculous process until I read these reviews! I applied to be a tutor, excelled on all of the skills/aptitude tests, and repeatedly received emails to fix my 'free response' section. I felt that my response read like a narrative but nonetheless I looked at the 'great' free responses that they recommended and literally followed the format to a T, substituting with my information of course. A week later I received another email about needing to fix my free response in order to be considered. Mind you, my partner and I applied at the same time and they completely declined her for the same reason. It feels discriminatory and calculated, although I can't figure out what the exact exclusionary criteria is because it's so unclear. Aside from this, I just think it's absolutely ludicrous to decline qualified tutors the opportunity to help people based off a free text response/introduction. It should be less about how good of a narrative the tutors write and more about their subject matter expertise and teaching styles.

"Tutor was aggressive and rude out of…"

Tutor was aggressive and rude out of the gate. During an introductory text, she caustically told me she wouldn’t be doing any of my homework, and wouldn’t do any readings for me. What?! I had only asked her about availability.

I told the tutor that I would never dream of asking her to help me with homework, as I haven’t even gotten any assignments yet. The course didn’t start until the fall. I was extremely polite and non-accusatory. She reported me for “asking for [her] to do my homework” (again, I didn’t have any assignments as the class hasn’t started) and wyzant closed my account!

Because I was angry I looked up her credentials and found her on LinkedIn. This person was a total obscene liar. She had absolutely no qualifications whatsoever to tutor in the area. She said she was an expert on. She’s actually a real estate agent with no background in what I was asking for whatsoever. Complete scam!

"Terrible response time, complete waste of time, unqualified staff, and spam-like approach"

I recently had the unfortunate experience of dealing with this online tutoring company that left me utterly disappointed and frustrated. It is my duty to warn others about this terrible service, marked by abysmal response time, a complete waste of time, unqualified staff, and a company that seems more interested in spamming customers than providing any actual help.