Wyzant
Mohammad Essam Safawi
"Absolute fraud."
Absolute fraud.
The tutor can charge you for whatever amount he wants and you can’t do anything about it. This tutor didn’t give me the help I need in lesson so I told her to not charge me and end the lesson because I didn’t get any help from her. What does she do? She makes it a cancelled lesson and receives payment on my behalf/ I was ready and I didn’t let my card charge it! So jokes on you Wyzant and your stupid system
Justin Davenport
"Absolutely fraud"
Absolutely fraud, they make you tutor x amount of hours to make even 50% of your pay (sliding scale). Then they will cancel without notice and attack you. I spent weeks trying to figure out why I was deleted to never get a response. Finally I went to the BBB and filed a complaint and was able to get all my money back.
Nathan Jenkins
"Hideous Compliance Issues"
Dealing with Wyzant is like taking a deal with the devil. They use double speak to claim your intellectual property without pay, they force you to violate sales tax law, and they won't even pre-auth a student's payment for lessons scheduled in advance. You end up being liable for $2500+/state you have clients in due to the tax compliance issues and they take 34% commission if you get paid at all. Another thing, since Wyzant claims to be a marketplace technically the tutor can be sued for any data breaches. Not only that, but you have to keep your email, desktop browser, and phone open at all times as important notifications do not appear consistently in any one place. The one nice thing about Wyzant is that you can set your own rate while many other tutoring services pay you less than you can make in fast food these days.
I get the complaints from the pupil perspective about unprepared tutors, but there is a balance. Especially for minors, parents want to have a tutor that can help a student improve all their grades. This incentivizes tutors to list subjects that they may be marginally qualified for which then means they either have to charge a higher hourly rate that students don't think they can afford (and may not if the tutor is poor) or try winging it.
M LOUIS
"I requested a tutor to help me in…"
I requested a tutor to help me in accounting. Before I could even speak with someone they canceled my account and told me they don’t do tax services. I didn’t need help with taxes. I needed a tutor to assist with an accounting class. If they would of asked. They would of known that. Very unprofessional.
JW
"Worst experience ever"
Worst experience ever. They operate like snail mail. Takes three days to add your Pymt method, which there’s no notification of…. So, you’ve sent all these requests and four days not a chirp. Now three days after the fact, I get a notification that my card has been added. No $h|t Sherlock…. I did it three days ago…. I’ve already reached out to Varsity Tutors. Phenomenal customer service from the beginning.
Justin R Orvold
"Wyzant does not investigate ethical…"
Wyzant does not investigate ethical complaints of tutors acting outside of professional contracts. I just experienced billing not in accordance to tutor policy and multiple emotional and personal to my personal Contacts. Wyzant acts in the autonomy of their verified tutors. They have not responded to the limited feedback submittals. Beware
Gra Oliveira
"The best company I have ever worked…"
The best company I have ever worked for. Helpful team, great resources and flexibility.
Lakeia Brown
"Horrible experience"
Horrible experience. My child was sick the night before the session. Tutor never sent a confirmation the day before and never messaged the day of the session. Reached out to customer service who basically said too bad, nothing they can do. Tutor charged me a $65 late fee. This is a greedy, heartless company. Never use them!
Noble
"I'm Mohammed abdul an Arabic tutor I…"
I'm Mohammed abdul an Arabic tutor I gave this platform 5/5 because it's easy and simple
andy hort
"there customer service is the worst.If…"
there customer service is the worst.If you have a problem, there are like the tutors are independent contractors, deal with them
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