"Great customer service"

Great customer service! Kind and very polite when explaining things to me.

"Great customer service"

Staff that assisted me was quick and efficient at resolving the issue that I had. This is my first cruise and I made a big mistake of booking the wrong one, and they were able to probably change it without charging me any extra fees!

"Planning a family vacation."

Marianne was wonderful. I was planning a family trip for 17 people and she helped me with the whole process and made me feel important and answered all my million questions.

"Marianne was absolutely great"

Marianne was absolutely great! Very patient and informative. She made it very easy to go through the booking process.

"Customer rep are do actually take the time to help you and care"

Omg. The customer service rep was wonderful phenomenal outstanding. She had so much patience with me. Help me guide me in the right direction. She actually took the time explained to me what's going on. Bare with me when I was having problems with my card. Never hung up on me. She doesn't deserve 5 stars. She deserve 100. Please give her all the bonuses needed. If it wasn't for her. I wouldn't be on my first trip ever in 47 years. I thank her so much appreciate every time she had taking to get the job done.

"Cruisebound Has The Most AMAZING Service!"

I had been using a variety of cruise search engines and one of Cruisebound's competitors consistently does a bait-and-switch based on fake low prices and then you click through and that price disappeared weeks ago.

I tried Cruisebound, love the clean search engine, and booked a cruise. Their price protection policy is really outstanding and they've already lowered the price substantially two times based on my sending URLs, and a screenshot, showing the lower price.

As someone who recently retired from a career in B2B SaaS software companies, I can really appreciate Cruisebound's organized, methodical, personalized approach to customer service. They have an automated reply to each inquiry and then within a short amount of time they respond with the information in a non-robotic easy-to-understand format.

Everyone at Cruisebound is very positive and they are a joy to work with.

Cruisebound's focus is making the customer happy and I am a customer for life.

"Johnson Family Reunion"

Marianne has provided me with concierge customer service she is always available to assist me anytime of the day whenever I call her she's always willing to offer advice on things that can make our group family cruise memorable thanks Marianne you're the best

"Marianne has been so helpful with our…"

Marianne has been so helpful with our first cruise experience! She has been available to assist with any questions in a timely manner and super quick to get things going! She took all of the stress away and made this a very smooth experience for us all!!!

"Second time a book through cruise bound…"

Second time a book through cruise bound and I will continue too they are great

"NCL misunderstanding."

Shia handled my problem in a quick, professional manner.