Cruisebound

Travel & Vacation
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138 reviews
Overall Rating
Customer Reviews about

Cruisebound

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Mark

5.00/5.00

"Fixee my mistake."

Fixed my mistake.

23/03/2024

Tony

5.00/5.00

"The customer service is amazing"

The customer service is amazing. I got a call within an hour after booking a cruise and she was able to confirm everything and even change my rooms to a better experience without me asking about it. I was astonished and I’m glad I booked with CruiseBound. This is my first time and I will never go back to other websites.

23/03/2024

Justin Durham

5.00/5.00

"Dedicated to satisfying the customer "

Great service was provided.

21/03/2024

customer

5.00/5.00

"Very accommodating and fast response…"

Very accommodating and fast response times

20/03/2024

customer

5.00/5.00

"Cruisebound customer service"

There was an issue with my credit card and Princess cancelled the trip without reaching out to me!
Jasmine from Cruisebound jumped into action and worked with Princess to reinstate everything!
Thank you Jasmine!

19/03/2024

Krystal Barrett

5.00/5.00

"Cruise bound was amazing with communication "

Cruise bound was amazing with everything I will definitely book with them again

18/03/2024

Lethzzy Cano Mejía

5.00/5.00

"Amazing costumer service"

Amazing costumer service! Super fast response time very efficient. Very kind staff

13/03/2024

customer

5.00/5.00

"Will use again"

It was very easy to reserve the booking. But I didn’t double check something when paying and realized I made a mistake (definitely my fault) and cruise bound helped me fix it!

10/03/2024

Ashley Manoogian

5.00/5.00

"Booking was a breeze & great customer service…"

Jasmine was able to change my cabin selections with such ease and answer all my questions to make my trip the best possible! She went above and beyond honoring an onboard credit even when royal Caribbean wouldn’t. I look forward to cruising this summer!

08/03/2024

Gaylen Livingson

1.00/5.00

"I would think twice before booking…"

I would think twice before booking through Cruisebound they will nickel and dime you all the way through the process. they don't even include the ride from the airport to the ship (which by the way I also booked through them 12 Miles wanted to charge me $136.00) I will never book with them again. I had to dig into it to even find out that it wasn't included. Sad

05/03/2024
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