Infograpia

Business Services
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601 reviews
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Customer Reviews about

Infograpia

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Ali Razavi

5.00/5.00

"Researched many sites to find…"

Researched many sites to find professional content which can apply to different business materials. This is one of the best I found. Suggest updating templates for AI, automation etc. with updated content. I’m happy with my purchase. Thank you.

18/06/2024

Philipp-David Häring

5.00/5.00

"good support"

nice, quick support and good templates! :)

17/06/2024

Power user

1.00/5.00

"Scam, somehow I ended up buying multiple…"

Somehow I ended up buying multiple licenses of the same thing. They would not refund my money. It is a complete scam. Never trust these guys

23/05/2024

Patricia

5.00/5.00

"Lovely user experience and customer…"

Lovely user experience and customer support by the team. Thank you Ximena for answering on my inquiries!
Love the templates!

20/05/2024

MAHESH

1.00/5.00

"Asks for ongoing payment for downloads"

Although I have a subscription, each time I log in a nd try to download a template such as "income & expense tracker" the site asks for payment.

08/05/2024

Nuno

5.00/5.00

"Hadn't used the site for several years…"

Hadn't used the site for several years and was unable to download new PPT templates.

Asked for support and received feedback a few moments later.

The instructions provided worked like a charm and I now have some of the latest templates for my project.

03/05/2024

Bhavna Basra

5.00/5.00

"Great templates and friendly customer…"

Great templates and friendly customer service

29/04/2024

Fullers UK

2.00/5.00

"Genuine Error Cost me More- poor back up from supplier"

They say that you can get the measure of a organisation by the way it responds to complaints. So, take care when purchasing as I believe that this company is money grabbing and inflexible! When you click on UNLOCK FULL ACCESS, which you would expect to open a tab which explain what full access is. It doesn’t explain anything annd just adds an item to your trolley. Which is fine, BUT, if you don’t check out and revisit the page it adds another pack to your trolley. I have ADHD and got distracted a couple of times and ended up buying three single licences, which cost me more than the five licences deal! Now, I hear you say, well you ordered them. Which I fully accept was an error on my part, however the attitude of Jason at Infograpia was patronising and unhelpful. The company refuse to refund the difference, which is a shame as I was really looking forward to using the slides. I have raised a query with my credit card company, which may not go anywhere but this company needs to look at the relationship it has with its customers instead of employing sharp practice. Poor show Infograpia.

17/04/2024

Deyra Perales

5.00/5.00

"Great tool"

Great tool! Pretty useful and resourceful; it saves lots of time trying to come up with a design idea. Now, our team is able to focus more on the content instead.

16/04/2024

C V

1.00/5.00

"This company and refund policy is a…"

This company and refund policy is a joke. Buyer beware there are no refunds. There was some kind of system glitch and they charged me for two licenses. DO NOT BUY THIS!! Go spend your money on Canva!!

14/03/2024
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